Zendesk vs Freshdesk API
Uptime & reliability comparison — Customer Support
Zendesk
Operational
Freshdesk API
Degraded
Response Time (now)
31ms
✓ Better
vs
111ms
Avg Response (24h)
95ms
✓ Better
vs
190ms
Uptime (30d)
99.49%
vs
99.63%
✓ Better
Feature
Zendesk
Freshdesk API
Category
Customer Support
Customer Support
Current Status
✅ Operational
⚠️ Degraded
Response Time
31ms
111ms
30-Day Uptime
99.49%
99.63%
Status Page
Full Status
Zendesk vs Freshdesk API — Summary
Both Zendesk and Freshdesk API are popular customer support APIs. Based on our monitoring:
- Faster response: Zendesk (31ms vs 111ms)
- Higher uptime: Freshdesk API (99.63%)
- Current status: Zendesk: up, Freshdesk API: degraded
More Customer Support Comparisons
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