Freshdesk API vs Intercom

Uptime & reliability comparison — Customer Support

Freshdesk API
Degraded
Intercom
Degraded
Response Time (now)
96ms
vs
86ms
✓ Better
Avg Response (24h)
177ms
vs
86ms
✓ Better
Uptime (30d)
99.63%
✓ Better
vs
99.56%
Feature
Freshdesk API
Intercom
Category
Customer Support
Customer Support
Current Status
⚠️ Degraded
⚠️ Degraded
Response Time
96ms
86ms
30-Day Uptime
99.63%
99.56%
Status Page
Full Status

Freshdesk API vs Intercom — Summary

Both Freshdesk API and Intercom are popular customer support APIs. Based on our monitoring:

  • Faster response: Intercom (86ms vs 96ms)
  • Higher uptime: Freshdesk API (99.63%)
  • Current status: Both operational

More Customer Support Comparisons

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