Intercom vs Zendesk
Uptime & reliability comparison — Customer Support
Intercom
Degraded
Zendesk
Operational
Response Time (now)
104ms
vs
38ms
✓ Better
Avg Response (24h)
104ms
vs
57ms
✓ Better
Uptime (30d)
99.56%
✓ Better
vs
99.49%
Feature
Intercom
Zendesk
Category
Customer Support
Customer Support
Current Status
⚠️ Degraded
✅ Operational
Response Time
104ms
38ms
30-Day Uptime
99.56%
99.49%
Status Page
Full Status
Intercom vs Zendesk — Summary
Both Intercom and Zendesk are popular customer support APIs. Based on our monitoring:
- Faster response: Zendesk (38ms vs 104ms)
- Higher uptime: Intercom (99.56%)
- Current status: Intercom: degraded, Zendesk: up
More Customer Support Comparisons
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