Elasticsearch Outage History

50 incidents reported. Data sourced from the official Elasticsearch status page.

50
Total Incidents
44
Major/Critical
3
Minor
50
Resolved

February 2026

Upstream cloud provider incident impacting Project Creation/Deployments

major
Feb 2, 11:01 PMFeb 3, 10:42 AMresolved
Feb 3, 10:42 AM
resolvedThe incidents affecting us have been resolved on Azure's side. All Elastic services are fully operational and no further impact was observed during the past 4 hours. Hence, we mark this incident as re...
Feb 3, 07:37 AM
monitoringWe are closely monitoring the situation as we await Microsoft Azure's final resolution regarding their ongoing incidents. Currently, we are not aware of any additional impact on Elastic customers or s...
Feb 3, 03:52 AM
monitoringThere is no new information to report at this time. We are still awaiting a final resolution from Microsoft Azure regarding their ongoing incident. As soon as Azure confirms the issue is resolved on t...
+2 more updates

January 2026

Elastic Cloud account verification and MFA emails may be delayed

major
Jan 23, 01:10 AMJan 23, 07:31 AMresolved
Jan 23, 07:31 AM
resolvedWe have completed our work to restore service to Elastic Cloud email and MFA services. The upstream third-party incident that was affecting account verification and MFA emails has been resolved, and a...
Jan 23, 03:55 AM
monitoringWe are continuing to monitor the status of the upstream provider's incident. We will continue to post periodic updates or as new information becomes available.
Jan 23, 01:10 AM
monitoringSome Elastic Cloud customers may be experiencing issues with receiving emails for account verification and MFA due to an upstream third-party incident. We are actively monitoring this and will post pe...

AutoOps incident in ECH GCP US Central

major
Jan 23, 12:37 AMJan 23, 03:51 AMresolved
Jan 23, 03:51 AM
resolvedThe incident has been resolved.
Jan 23, 12:56 AM
monitoringWe've determined that AutoOps functionality has fully recovered for Elastic Cloud Hosted clusters in GCP US Central.
Jan 23, 12:37 AM
investigatingCustomers may observe some data delay in AutoOps functionality for Elastic Cloud Hosted clusters in GCP US Central. We're actively investigating this.

December 2025

AutoOps Outage in GCP us-central-1

major
Dec 24, 08:37 AMDec 25, 03:17 AMresolved
Dec 25, 03:17 AM
resolvedThe system is operational.
Dec 25, 02:19 AM
monitoringAutoOps functionality has been restored in the GCP us-central-1 region. We are continuing to monitor the system for signs of service degradation.
Dec 25, 12:35 AM
identifiedAutoOps functionality is gradually being restored in the GCP us-central-1 region. We expect the full recovery to resume within a few hours and will keep updating until full recovery is achieved. Custo...
+13 more updates

AutoOps Partial Outage in GCP us-central-1

major
Dec 23, 03:29 AMDec 23, 05:29 AMresolved
Dec 23, 05:29 AM
resolvedThe system is operational.
Dec 23, 04:47 AM
monitoringWe are seeing recovery in the system with the deployed fix, and are continuing to monitor the health of the system.
Dec 23, 04:24 AM
identifiedWe have identified the underlying cause of the issue and are applying a fix. We will post another update as it becomes available or within an hour, whichever is first.
+1 more updates

Email delays impacting some customers

critical
Dec 17, 12:10 PMDec 17, 12:49 PMresolved
Dec 17, 12:49 PM
resolvedOur teams have resolved an issue with the mail system, which caused delays for emails being sent for customers such as password reset requests, receiving billing invoices and adding users to organisat...
Dec 17, 12:10 PM
identifiedWe're aware of delays affecting emails being sent for customers, such as password reset requests, receiving billing invoices and adding users to organisations. Our team is investigating the issue and ...

AutoOps button disabled for some deployments created after December 3

major
Dec 11, 04:50 PMDec 11, 08:23 PMresolved
Dec 11, 08:23 PM
resolvedThe fix is working as expected. This issue is resolved
Dec 11, 06:56 PM
monitoringWe have completed the roll out of the fix and are monitoring to confirm resolution. We will post an update in an hour or sooner.
Dec 11, 05:58 PM
identifiedOur engineers have deployed a change and new deployments will be able to use AutoOps. We are still working on fixing the affected deployments between December 3 and today. We will provide an update ...
+1 more updates

System emails may not be delivered

major
Dec 4, 08:29 PMDec 4, 10:31 PMresolved
Dec 4, 10:31 PM
resolvedThis incident is now resolved as the backlog of emails has been cleared.
Dec 4, 08:59 PM
monitoringWe've identified the issue and have started processing the backlog of emails. We will continue to monitor the situation until the backlog is cleared.
Dec 4, 08:29 PM
identifiedWe are aware of issues where system emails are not being delivered. We are investigating and will provide an update in two hours or earlier on our investigation.

November 2025

Azure — Serverless projects

major
Nov 28, 10:42 PMNov 29, 11:25 AMresolved
Nov 29, 11:25 AM
resolvedThe fix is working as expected. This issue is resolved
Nov 29, 10:08 AM
monitoringWe have completed the roll out of the fix and are monitoring to confirm resolution. We will post an update in an hour or sooner.
Nov 29, 07:50 AM
identifiedWe are continuing the rollout of the potential fix. We will update again in an hour
+5 more updates

Managed OTLP Endpoint & Managed Intake Service ingestion issues on GCP us-central1

major
Nov 21, 04:52 AMNov 21, 06:09 AMresolved
Nov 21, 06:09 AM
resolvedIngestion rates are normal, the incident is resolved
Nov 21, 05:48 AM
monitoringIngestion rates are back to normal, we're currently monitoring the situation.
Nov 21, 05:11 AM
investigatingWe are continuing to investigate this issue.
+1 more updates

Intermittent 404s/500s on elastic.co

major
Nov 18, 01:46 PMNov 18, 06:35 PMresolved
Nov 18, 06:35 PM
resolvedThe situation has been resolved.
Nov 18, 03:28 PM
monitoringThe underlying outage with our provider is reported as resolved. We will continue monitoring to ensure our service is fully operational.
Nov 18, 01:46 PM
monitoringWe are seeing intermittent 404s/500s on elastic.co. This is due to an outage with one of our providers. Our team is monitoring and will update as we know more.

Issue applying plans in Elastic Cloud Hosted

major
Nov 16, 09:12 PMNov 17, 12:52 AMresolved
Nov 17, 12:52 AM
resolvedThe issue has been successfully mitigated and full service has been restored to the AWS region; the root cause involved an internal provisioning system temporarily preventing the application of new ho...
Nov 16, 10:33 PM
investigatingWe are actively investigating the root cause of the incident and are working towards a full resolution. The next update will be provided as soon as significant progress is made or a preliminary resol...
Nov 16, 09:12 PM
investigatingWe are currently investigating an issue with Elastic Cloud Hosted in the eu-west-1 region of AWS. Customers may be experiencing issues with upgrades, new deployments, and vacates in that region.

Delays creating new Serverless projects in GCP us-central1

major
Nov 14, 06:20 AMNov 14, 07:11 AMresolved
Nov 14, 07:11 AM
resolvedThe issue affecting the creation of new Serverless projects has been fully resolved. The service is functioning normally, and no further impact is expected.
Nov 14, 06:32 AM
monitoringWe have deployed a fix for the issue affecting the creation of new Serverless projects. The service is operating as expected, and we are monitoring the system to ensure stability. We will provide a fi...
Nov 14, 06:23 AM
identifiedWe have identified the root cause of the issue affecting the creation of new Serverless projects. Our team is currently preparing a patch to restore full functionality. We will provide another update ...
+1 more updates

Incident Impacting Serverless Regions for Synthetics

major
Nov 12, 08:47 PMNov 12, 10:38 PMresolved
Nov 12, 10:38 PM
resolvedThis issue has been resolved, and system operations returned to normal.
Nov 12, 10:21 PM
monitoringWe have identified the cause of this issue and are currently applying a fix. We are seeing recovery in the system and will continue to monitor.
Nov 12, 09:51 PM
investigatingWe are continuing to investigate this issue. We will share an update when one is available or one hour from now, whichever comes first.
+1 more updates

Monitoring Network Conditions - AWS us-east-1

minor
Nov 12, 04:44 PMNov 12, 05:34 PMresolved
Nov 12, 05:34 PM
resolvedWe can confirm no connectivity or latency issues in the last 60 minutes. We consider this resolved.
Nov 12, 04:49 PM
monitoringWe recently investigated intermittent network latency in the AWS us-east-1 region, which may have briefly caused connection timeouts for some Serverless projects and Elastic Cloud Hosted deployments. ...
Nov 12, 04:44 PM
monitoringWe recently detected intermittent network latency in the AWS us-east-1 region, which may have briefly caused connection timeouts for some Serverless projects. Our monitoring indicates that service hea...

October 2025

Azure degradation impacting some services

major
Oct 29, 04:59 PMOct 30, 01:19 AMresolved
Oct 30, 01:19 AM
resolvedWe are currently investigating an issue with Azure impacting some of our services, specifically Managed OTLP and MIS.
Oct 29, 04:59 PM
investigatingWe are currently investigating an issue with Azure impacting some of our services, specifically Managed OTLP and MIS.

Delay in deployment creation in AWS us-east-1

major
Oct 22, 11:22 AMOct 22, 12:44 PMresolved
Oct 22, 12:44 PM
resolvedThis issue has been resolved.
Oct 22, 12:05 PM
monitoringThis issue has been mitigated and new Deployments are coming up as expected. We are continuing to monitor.
Oct 22, 11:22 AM
investigatingWe are experiencing an issue with new Deployments taking longer than expected to create in AWS us-east-1. We'll post an update on this within the hour

Deployment metrics display issues in GCP us-central1

major
Oct 22, 09:46 AMOct 22, 12:11 PMresolved
Oct 22, 12:11 PM
resolvedThe issue has been fully resolved.
Oct 22, 11:35 AM
monitoringThe issue has been resolved and a backlog of metrics is being processed which should clear in the next hour.
Oct 22, 09:46 AM
investigatingWe are aware of issues impacting the display of deployment metrics in Elastic Cloud Hosted GCP us-central1 region, we are working to resolve this

Project and Deployment creation issues on Elastic Cloud

major
Oct 20, 08:38 AMOct 21, 01:33 AMresolved
Oct 21, 01:33 AM
resolvedThis incident has been resolved.
Oct 20, 10:28 PM
monitoringWe've seen a complete restoration of services. We're continuing to monitor closely and will resolve the incident in one hour if no new impact is detected.
Oct 20, 08:07 PM
monitoringWe continue to experience issues with capacity availability impacting deployment creation and scale-out in AWS us-east-1 related to the earlier incident and are continuing to monitor. This may also im...
+9 more updates

Elastic Inference Service unavailable

none
Oct 15, 07:00 PMOct 15, 07:00 PMresolved
Oct 15, 09:14 PM
resolvedElastic Inference Service was unavailable due to a configuration issue from October 15 19:00 UTC to 20:00 UTC. As a result, inference requests for the Elastic Managed LLM were failing. Our engineers ...

BYOK deployment creation errors in GCP

major
Oct 10, 10:45 AMOct 10, 10:45 PMresolved
Oct 10, 10:45 PM
resolvedA fix for this issue has been deployed and it is again possible to create BYOK (Bring-your-own-KEy) deployments in our GCP regions
Oct 10, 04:18 PM
identifiedWe have identified the issue preventing creation of deployments in GCP regions using BYOK (Bring-your-own-Key), and we are currently working on deploying a fix.
Oct 10, 10:45 AM
investigatingBYOK Deployment creation in GCP regions is not currently possible, existing deployments are not impacted. The team is working on a mitigation path.

Increased latency in authentication requests to Elastic Cloud Console

major
Oct 8, 09:42 AMOct 8, 11:58 PMresolved
Oct 8, 11:58 PM
resolvedThis incident has been resolved.
Oct 8, 08:07 PM
monitoringThe mitigations have been effective in preventing the latency from reocurring. We will continue to monitor closely while a permanent fix is being validated and deployed. We will provide the next statu...
Oct 8, 03:50 PM
monitoringWe continue to monitor the impact of the mitigations. We will provide the next status page update in 4 hours or as soon as we have new information.
+5 more updates

Hosted Deployment Management Page Issues

major
Oct 2, 12:31 PMOct 2, 03:48 PMresolved
Oct 2, 03:48 PM
resolvedThis incident is now resolved. All functionality has been returned to normal and we have seen no service degradation since mitigating the incident.
Oct 2, 02:44 PM
monitoringThis incident is now mitigated. We have found the cause of the disruption and have implemented a solution. All customers should be back to regular operating status. We will continue to monitor the sta...
Oct 2, 01:46 PM
identifiedWe have identified an issue regarding the visibility of the status of Hosted deployments. We are continuing our efforts in working this issue to a resolution state. We will post an update in one hour,...
+1 more updates

Deployment creation failing in AWS EU West 1

major
Oct 1, 09:31 AMOct 1, 10:51 AMresolved
Oct 1, 10:51 AM
resolvedWe have completed our work to restore service to Hosted deployment creation in AWS EU West 1.
Oct 1, 10:33 AM
monitoringThe resolution has been deployed, and we are now monitoring deployment creation in AWS EU West 1 for Hosted deployments. We will post an update in one hour, or sooner if the status changes.
Oct 1, 09:51 AM
identifiedWe have identified an issue for creating new Hosted deployments in AWS EU West 1. We are continuing our efforts in working this issue to a resolution state. We will post an update in one hour, or soon...
+1 more updates

September 2025

Login to Hosted Deployments is failing

critical
Sep 30, 10:00 AMSep 30, 10:57 AMresolved
Sep 30, 10:57 AM
resolvedWe have completed our work to restore service to Hosted deployments login and capacity planning.
Sep 30, 10:30 AM
monitoringThe resolution has been deployed, and we are now monitoring Single Sign-On (SSO) and capacity planning to confirm full recovery for Hosted deployments. We will post an update in one hour, or sooner if...
Sep 30, 10:23 AM
identifiedWe have identified the cause of the service disruption affecting Single Sign-On (SSO) and capacity planning in Hosted deployments and are currently working on a resolution. Serverless projects are not...
+1 more updates

Serverless Project and Hosted Deployment Creation Issues

major
Sep 30, 02:48 AMSep 30, 10:49 AMresolved
Sep 30, 10:49 AM
resolvedThis incident has been resolved.
Sep 30, 09:06 AM
identifiedWe have identified an issue for creating new Serverless projects and Hosted deployments. Billing information pages are also impacted and do not load. We are continue our efforts in working this issue ...
Sep 30, 08:00 AM
investigatingOur engineering teams are making good progress on the investigation into the issue affecting the creation of Serverless projects, Hosted deployments, and Billing pages. We are still actively working t...
+4 more updates

Investigating provisioning and scaling issues for Serverless projects in...

major
Sep 10, 04:12 AMSep 10, 05:49 AMresolved
Sep 10, 05:49 AM
resolvedOur team has implemented a fix and the incident is now resolved.
Sep 10, 05:18 AM
identifiedWe have identified an issue affecting provisioning and scaling of projects for Serverless in GCP - Mumbai (asia-south1). Our team is working to resolve the situation and will provide updates as more i...
Sep 10, 04:12 AM
investigatingWe are currently investigating issues affecting provisioning and potential scaling of Serverless projects in the GCP Asia-South1 region. Our team is actively monitoring the situation and will provide ...

Increased errors observed for Serverless Observability customers in Azure

major
Sep 5, 03:18 PMSep 5, 03:46 PMresolved
Sep 5, 03:46 PM
resolvedWe have observed service levels have returned to their healthy and expected state.
Sep 5, 03:18 PM
monitoringWe have observed an increase in errors for some Serverless observability customers in Azure regions between 13:39 to 14:16 UTC. This is resolved but our teams are continuing to monitor.

Impact to New Capacity Provisioning

major
Sep 5, 09:01 AMSep 5, 11:31 AMresolved
Sep 5, 11:31 AM
resolvedWe have observed service levels have returned to their healthy and expected state.
Sep 5, 10:13 AM
identifiedWe have observed improvements to provisioning new capacity which can affect deployment creation and updates. Some customers may be experiencing a degraded impact. We have identified the cause with our...
Sep 5, 09:01 AM
investigatingWe are experiencing a partial service outage with provisioning new capacity which can affect deployment creation and updates. Our team is currently working to restore the service. All Cloud Hosted use...

Timeouts for Adminconsole operations in Elastic Cloud Hosted

major
Sep 2, 01:14 AMSep 2, 01:48 AMresolved
Sep 2, 01:48 AM
resolvedThe incident affecting adminconsole operations on Elastic Cloud Hosted has been mitigated. We successfully identified and isolated the problematic node, and normal service has been restored. Our team ...
Sep 2, 01:14 AM
identifiedWe are aware of an issue affecting Elastic Cloud Hosted, where users may be experiencing timeouts when performing adminconsole operations. Our team has identified the underlying issue and is actively ...

August 2025

Elastic Cloud Hosted deployment creation/modify delays in AWS eu-central...

major
Aug 27, 05:44 PMAug 27, 06:39 PMresolved
Aug 27, 06:39 PM
resolvedThe incident is resolved.
Aug 27, 06:14 PM
monitoringWe've validated that any delay in new deployment creation and existing deployment change activity has been resolved. We will continue to monitor.
Aug 27, 05:44 PM
investigatingSome Elastic Cloud Hosted customers may be observing delays with new deployment creation and existing deployment changes in AWS eu-central-1 and ap-southeast-1 regions. We will post another status upd...

Elastic (elastic.co/docs) documentation unavailable

major
Aug 16, 10:43 AMAug 16, 01:31 PMresolved
Aug 16, 01:31 PM
resolvedThis incident has been resolved.
Aug 16, 11:10 AM
monitoringA fix has been implemented and we can confirm the Elastic documentation is fully available again. We continue to monitor the situation.
Aug 16, 10:58 AM
identifiedThe issue has been identified and a fix is currently being deployed. We will provide an update in the next 30 minutes.
+1 more updates

Issues Enabling APM During Deployment Creation in 8.19.0 and 9.1.0

major
Aug 4, 10:53 AMAug 7, 08:27 PMresolved
Aug 7, 08:27 PM
resolvedWe have released new versions (8.19.1 and 9.1.1) to address the cause. New deployments may use these versions, or existing deployments may upgrade to them. Existing deployments already using these ve...
Aug 6, 02:03 PM
identifiedA fix has been identified and is being validated. Once verified, a new release will be made available. An update will be provided when the release is available.
Aug 4, 05:08 PM
identifiedWe have delisted versions 8.19.0 and 9.1.0, preventing new deployments and/or upgrades from using these versions. Existing deployments already using these versions can use the mitigation available. Fo...
+2 more updates

July 2025

Investigating Issues with Serverless Project Creation and Scaling in GCP Region us-central1

major
Jul 27, 06:32 AMAug 1, 08:11 AMresolved
Aug 1, 08:11 AM
resolvedThis incident has been resolved.
Jul 28, 01:02 AM
monitoringThe impact of this issue to customers remains mitigated. Changes to safeguard against additional impact have been deployed. We are continuing to monitor the situation and will provide an update if t...
Jul 28, 12:15 AM
monitoringThe impact of this issue to customers has been mitigated. Our engineering team is actively monitoring the situation and deploying safeguards to ensure there is no additional impact. We will provide...
+7 more updates

Elevated 429 Errors on Authentication APIs

major
Jul 24, 02:25 PMJul 24, 06:54 PMresolved
Jul 24, 06:54 PM
resolvedThis incident has been resolved.
Jul 24, 03:13 PM
monitoringThe impact to customers is now mitigated. We will continue to monitor closely and post any updates if necessary.
Jul 24, 02:25 PM
investigatingWe are currently investigating an issue where clients are receiving HTTP 429 (Too Many Requests) responses from our authentication APIs. This may affect login and token-related operations for some use...

Temporary connectivity issues in Serverless Azure (East US region)

none
Jul 18, 07:33 PMJul 18, 07:33 PMresolved
Jul 18, 07:33 PM
resolvedWe are aware of an issue that impacted a subset of Serverless customers in Azure East US. For approximately 2 minutes, from 17:35 to 17:37 UTC, customers may have experienced issues connecting to Serv...

ECH Customers using LLM chat inference via the Elastic Inference Service may be under-billed

none
Jul 15, 12:10 AMJul 17, 06:01 PMresolved
Jul 17, 06:01 PM
resolvedThis issue has now been resolved.
Jul 15, 12:10 AM
identifiedECH customers using LLM chat inference through the Elastic Inference Service may be under-billed for their usage. The issue has been identified and a fix is under way.

Serverless usage data is not available in Cloud Console's project page

minor
Jul 14, 04:03 PMJul 16, 08:11 PMresolved
Jul 16, 08:11 PM
resolvedWe have fully resolved this issue. Customers should be able to see all usage data, including the previous data that was missing, in the cloud console page.
Jul 16, 11:40 AM
monitoringWe are still actively investigating options to recover the missing data during the duration of this incident. We will provide the next update within 24 hours, or sooner if there is a change in status.
Jul 15, 11:47 AM
monitoringThe root cause has been corrected and usage data is now displayed correctly. However, please note that some data for the period during the incident may still be missing. We are actively investigating ...
+2 more updates

Unavailability of docker registry UI

major
Jul 14, 06:40 PMJul 14, 08:51 PMresolved
Jul 14, 08:51 PM
resolvedThis issue has been resolved.
Jul 14, 07:05 PM
monitoringThe impact to customers is now mitigated. We will continue monitoring for further impact and provide an update in one hour, or sooner if there is a change in status.
Jul 14, 06:40 PM
investigatingWe are investigating reports of unavailability of our docker registry UI at docker.elastic.co. At this time this is an issue only with the UI. Docker registry functionality continues to work as usual....

ECH Customers using LLM chat inference through Elastic Inference Service may be under-billed

major
Jul 9, 07:22 PMJul 11, 10:04 PMresolved
Jul 11, 10:04 PM
resolvedThe billing process for LLM chat inference has been fixed. ECH customers should now see their inference usage reported normally under their organization's billing page.
Jul 9, 07:22 PM
identifiedECH customers using LLM chat inference through the Elastic Inference Service may be under-billed for their usage. The issue has been identified and a fix is under way.

Managed OTLP Endpoint service rejecting some request

major
Jul 8, 07:43 PMJul 8, 08:27 PMresolved
Jul 8, 08:27 PM
resolvedWe have determined that this was actually a mistake with our alerting and there was no customer impact.
Jul 8, 07:43 PM
investigatingWe are investigating issues with our Serverless Managed OTLP Endpoint service, where some traffic is being rejected with a 401. We will update again in an hour or earlier.

Serverless Project creation issues in Azure

major
Jul 5, 08:28 PMJul 5, 09:11 PMresolved
Jul 5, 09:11 PM
resolvedWe have resolved impact to customers and project creation in all regions should be back to normal.
Jul 5, 08:28 PM
investigatingWe’re experiencing issues with Serverless projects creation in Azure (azure-eastus region) and our team is actively investigating what the root cause is. Users may experience issues with new Serverles...

Investigating Impact to New Capacity Provisioning

critical
Jul 2, 02:38 PMJul 2, 05:50 PMresolved
Jul 2, 05:50 PM
resolvedThis issue has been resolved.
Jul 2, 04:18 PM
monitoringWe are continuing to monitor if the situation remains stable and will provide an update in one hour, or sooner if there is a change in status.
Jul 2, 02:54 PM
monitoringThe impact to customers is now resolved. We will continue monitoring for further impact and provide an update in one hour, or sooner if there is a change in status.
+1 more updates

Serverless & Hosted Trial Creation Experiencing Disruptions

major
Jul 1, 01:21 PMJul 1, 06:10 PMresolved
Jul 1, 06:10 PM
resolvedThis incident has been resolved successfully.
Jul 1, 02:15 PM
monitoringWe have applied a fix to the affected service, and full functionality should be restored. We are monitoring the situation for stability, and will continue to provide any necessary update.
Jul 1, 01:21 PM
investigatingWe are experiencing a partial service outage with Serverless and Hosted trials creation. Our team is actively investigating the cause so that they can mitigate and restore the service. We believe all ...

June 2025

Investigating Potential AutoOps service degradation

major
Jun 29, 06:55 AMJun 29, 09:54 AMresolved
Jun 29, 09:54 AM
resolvedWe have completed our work to restore service to all customers.
Jun 29, 08:41 AM
monitoringWe have applied a fix to restore service to all impacted AutoOps customers. We will continue monitoring for further impact and provide an update in one hour, or sooner if there is a change in status.
Jun 29, 07:58 AM
investigatingWe are investigating signs of service degradation with the AutoOps service in multiple regions (us-east-1, us-east-2, eu-west-1, eu-west-2, us-west-2, eu-central-1, ap-southeast-1, ap-south-1, ap-nort...
+1 more updates

Increased Latency in Deployment APIs

major
Jun 26, 07:41 PMJun 26, 10:45 PMresolved
Jun 26, 10:45 PM
resolvedWe have seen no further uptick in response rate latency, therefore we are calling this incident resolved.
Jun 26, 08:57 PM
monitoringThe impact to customers is now resolved and we've seen a stabilization in response rates. We will continue to monitor this for a few hours.
Jun 26, 07:41 PM
investigatingWe are investigating some response rate slowdowns in our Deployments API. Impact is limited to the AWS us-east-1 region and to managing deployments, not access to existing ES clusters. We will update ...

ap-northeast-1 generated emails may be impacted

minor
Jun 25, 05:01 AMJun 25, 06:06 AMresolved
Jun 25, 06:06 AM
resolvedThis incident has been resolved.
Jun 25, 05:52 AM
monitoringWe have deployed a fix for the affected service, and full functionality should be restored. We are monitoring the situation for stability, and will continue to provide any necessary update.
Jun 25, 05:33 AM
identifiedWe have uncovered the root cause of the issue, and are currently working on a mitigation strategy. Updates will be posted within 30mins, or as the situation changes.
+1 more updates

Kibana access/logout issue

major
Jun 13, 07:02 PMJun 14, 10:34 PMresolved
Jun 14, 10:34 PM
resolvedThis incident was fully resolved yesterday at 5pm PST but we forgot to update the status page.
Jun 13, 10:13 PM
monitoringWe have fixed all affected deployments and believe the impact to customers is resolved. We will continue monitoring for an hour.
Jun 13, 08:01 PM
identifiedWe have started active remediation and believe it will take 2 hours to finish all affected deployments. We will update again in 2 hours or earlier.
+1 more updates

Elastic Cloud Serverless, Elastic Cloud Hosted, and Elastic Synthetics Services impacted by upstream cloud provider outage.

critical
Jun 12, 06:20 PMJun 13, 07:42 AMresolved
Jun 13, 07:42 AM
resolvedThis incident has been resolved.
Jun 12, 11:30 PM
monitoringThe impact of the outage with the upstream cloud provider is no longer affecting Elastic Serverless, Hosted, and Synthetic Services and all operations have returned to normal. While our upstream clou...
Jun 12, 09:14 PM
monitoringThe upstream cloud provider has now also applied mitigations to the GCP us-central1 region. We are observing initial signs of recovery for affected services in this area. We will continue to monitor,...
+6 more updates

Customers Unable to Create BYOK Deployments in Azure

major
Jun 5, 06:11 PMJun 5, 08:11 PMresolved
Jun 5, 08:11 PM
resolvedThe fix has been rolled out to all regions and customers should now be able to create BYOK deployments again.
Jun 5, 07:51 PM
identifiedWe have identified the issue and have a fix in place for the first region. We are working to propagate the fix to the rest of the Azure regions. Once all regions have been addressed we will post a fin...
Jun 5, 06:11 PM
investigatingThe Elastic Cloud Hosted service is experiencing issues with the creation of new BYOK (bring-your-own-key) deployments in Azure regions. This only affects users attempting to create a new BYOK deploym...

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