Elasticsearch Outage History
50 incidents reported. Data sourced from the official Elasticsearch status page.
50
Total Incidents
44
Major/Critical
3
Minor
50
Resolved
February 2026
Upstream cloud provider incident impacting Project Creation/Deployments
majorFeb 2, 11:01 PM→Feb 3, 10:42 AMresolved
Feb 3, 10:42 AM
resolved — The incidents affecting us have been resolved on Azure's side. All Elastic services are fully operational and no further impact was observed during the past 4 hours. Hence, we mark this incident as re...
Feb 3, 07:37 AM
monitoring — We are closely monitoring the situation as we await Microsoft Azure's final resolution regarding their ongoing incidents. Currently, we are not aware of any additional impact on Elastic customers or s...
Feb 3, 03:52 AM
monitoring — There is no new information to report at this time. We are still awaiting a final resolution from Microsoft Azure regarding their ongoing incident. As soon as Azure confirms the issue is resolved on t...
+2 more updates
January 2026
Elastic Cloud account verification and MFA emails may be delayed
majorJan 23, 01:10 AM→Jan 23, 07:31 AMresolved
Jan 23, 07:31 AM
resolved — We have completed our work to restore service to Elastic Cloud email and MFA services. The upstream third-party incident that was affecting account verification and MFA emails has been resolved, and a...
Jan 23, 03:55 AM
monitoring — We are continuing to monitor the status of the upstream provider's incident. We will continue to post periodic updates or as new information becomes available.
Jan 23, 01:10 AM
monitoring — Some Elastic Cloud customers may be experiencing issues with receiving emails for account verification and MFA due to an upstream third-party incident. We are actively monitoring this and will post pe...
AutoOps incident in ECH GCP US Central
majorJan 23, 12:37 AM→Jan 23, 03:51 AMresolved
Jan 23, 03:51 AM
resolved — The incident has been resolved.
Jan 23, 12:56 AM
monitoring — We've determined that AutoOps functionality has fully recovered for Elastic Cloud Hosted clusters in GCP US Central.
Jan 23, 12:37 AM
investigating — Customers may observe some data delay in AutoOps functionality for Elastic Cloud Hosted clusters in GCP US Central. We're actively investigating this.
December 2025
AutoOps Outage in GCP us-central-1
majorDec 24, 08:37 AM→Dec 25, 03:17 AMresolved
Dec 25, 03:17 AM
resolved — The system is operational.
Dec 25, 02:19 AM
monitoring — AutoOps functionality has been restored in the GCP us-central-1 region. We are continuing to monitor the system for signs of service degradation.
Dec 25, 12:35 AM
identified — AutoOps functionality is gradually being restored in the GCP us-central-1 region. We expect the full recovery to resume within a few hours and will keep updating until full recovery is achieved. Custo...
+13 more updates
AutoOps Partial Outage in GCP us-central-1
majorDec 23, 03:29 AM→Dec 23, 05:29 AMresolved
Dec 23, 05:29 AM
resolved — The system is operational.
Dec 23, 04:47 AM
monitoring — We are seeing recovery in the system with the deployed fix, and are continuing to monitor the health of the system.
Dec 23, 04:24 AM
identified — We have identified the underlying cause of the issue and are applying a fix. We will post another update as it becomes available or within an hour, whichever is first.
+1 more updates
Email delays impacting some customers
criticalDec 17, 12:10 PM→Dec 17, 12:49 PMresolved
Dec 17, 12:49 PM
resolved — Our teams have resolved an issue with the mail system, which caused delays for emails being sent for customers such as password reset requests, receiving billing invoices and adding users to organisat...
Dec 17, 12:10 PM
identified — We're aware of delays affecting emails being sent for customers, such as password reset requests, receiving billing invoices and adding users to organisations. Our team is investigating the issue and ...
AutoOps button disabled for some deployments created after December 3
majorDec 11, 04:50 PM→Dec 11, 08:23 PMresolved
Dec 11, 08:23 PM
resolved — The fix is working as expected. This issue is resolved
Dec 11, 06:56 PM
monitoring — We have completed the roll out of the fix and are monitoring to confirm resolution. We will post an update in an hour or sooner.
Dec 11, 05:58 PM
identified — Our engineers have deployed a change and new deployments will be able to use AutoOps. We are still working on fixing the affected deployments between December 3 and today.
We will provide an update ...
+1 more updates
System emails may not be delivered
majorDec 4, 08:29 PM→Dec 4, 10:31 PMresolved
Dec 4, 10:31 PM
resolved — This incident is now resolved as the backlog of emails has been cleared.
Dec 4, 08:59 PM
monitoring — We've identified the issue and have started processing the backlog of emails. We will continue to monitor the situation until the backlog is cleared.
Dec 4, 08:29 PM
identified — We are aware of issues where system emails are not being delivered. We are investigating and will provide an update in two hours or earlier on our investigation.
November 2025
Azure — Serverless projects
majorNov 28, 10:42 PM→Nov 29, 11:25 AMresolved
Nov 29, 11:25 AM
resolved — The fix is working as expected. This issue is resolved
Nov 29, 10:08 AM
monitoring — We have completed the roll out of the fix and are monitoring to confirm resolution. We will post an update in an hour or sooner.
Nov 29, 07:50 AM
identified — We are continuing the rollout of the potential fix. We will update again in an hour
+5 more updates
Managed OTLP Endpoint & Managed Intake Service ingestion issues on GCP us-central1
majorNov 21, 04:52 AM→Nov 21, 06:09 AMresolved
Nov 21, 06:09 AM
resolved — Ingestion rates are normal, the incident is resolved
Nov 21, 05:48 AM
monitoring — Ingestion rates are back to normal, we're currently monitoring the situation.
Nov 21, 05:11 AM
investigating — We are continuing to investigate this issue.
+1 more updates
Intermittent 404s/500s on elastic.co
majorNov 18, 01:46 PM→Nov 18, 06:35 PMresolved
Nov 18, 06:35 PM
resolved — The situation has been resolved.
Nov 18, 03:28 PM
monitoring — The underlying outage with our provider is reported as resolved. We will continue monitoring to ensure our service is fully operational.
Nov 18, 01:46 PM
monitoring — We are seeing intermittent 404s/500s on elastic.co. This is due to an outage with one of our providers. Our team is monitoring and will update as we know more.
Issue applying plans in Elastic Cloud Hosted
majorNov 16, 09:12 PM→Nov 17, 12:52 AMresolved
Nov 17, 12:52 AM
resolved — The issue has been successfully mitigated and full service has been restored to the AWS region; the root cause involved an internal provisioning system temporarily preventing the application of new ho...
Nov 16, 10:33 PM
investigating — We are actively investigating the root cause of the incident and are working towards a full resolution. The next update will be provided as soon as significant progress is made or a preliminary resol...
Nov 16, 09:12 PM
investigating — We are currently investigating an issue with Elastic Cloud Hosted in the eu-west-1 region of AWS. Customers may be experiencing issues with upgrades, new deployments, and vacates in that region.
Delays creating new Serverless projects in GCP us-central1
majorNov 14, 06:20 AM→Nov 14, 07:11 AMresolved
Nov 14, 07:11 AM
resolved — The issue affecting the creation of new Serverless projects has been fully resolved. The service is functioning normally, and no further impact is expected.
Nov 14, 06:32 AM
monitoring — We have deployed a fix for the issue affecting the creation of new Serverless projects. The service is operating as expected, and we are monitoring the system to ensure stability. We will provide a fi...
Nov 14, 06:23 AM
identified — We have identified the root cause of the issue affecting the creation of new Serverless projects. Our team is currently preparing a patch to restore full functionality. We will provide another update ...
+1 more updates
Incident Impacting Serverless Regions for Synthetics
majorNov 12, 08:47 PM→Nov 12, 10:38 PMresolved
Nov 12, 10:38 PM
resolved — This issue has been resolved, and system operations returned to normal.
Nov 12, 10:21 PM
monitoring — We have identified the cause of this issue and are currently applying a fix. We are seeing recovery in the system and will continue to monitor.
Nov 12, 09:51 PM
investigating — We are continuing to investigate this issue. We will share an update when one is available or one hour from now, whichever comes first.
+1 more updates
Monitoring Network Conditions - AWS us-east-1
minorNov 12, 04:44 PM→Nov 12, 05:34 PMresolved
Nov 12, 05:34 PM
resolved — We can confirm no connectivity or latency issues in the last 60 minutes. We consider this resolved.
Nov 12, 04:49 PM
monitoring — We recently investigated intermittent network latency in the AWS us-east-1 region, which may have briefly caused connection timeouts for some Serverless projects and Elastic Cloud Hosted deployments. ...
Nov 12, 04:44 PM
monitoring — We recently detected intermittent network latency in the AWS us-east-1 region, which may have briefly caused connection timeouts for some Serverless projects. Our monitoring indicates that service hea...
October 2025
Azure degradation impacting some services
majorOct 29, 04:59 PM→Oct 30, 01:19 AMresolved
Oct 30, 01:19 AM
resolved — We are currently investigating an issue with Azure impacting some of our services, specifically Managed OTLP and MIS.
Oct 29, 04:59 PM
investigating — We are currently investigating an issue with Azure impacting some of our services, specifically Managed OTLP and MIS.
Delay in deployment creation in AWS us-east-1
majorOct 22, 11:22 AM→Oct 22, 12:44 PMresolved
Oct 22, 12:44 PM
resolved — This issue has been resolved.
Oct 22, 12:05 PM
monitoring — This issue has been mitigated and new Deployments are coming up as expected. We are continuing to monitor.
Oct 22, 11:22 AM
investigating — We are experiencing an issue with new Deployments taking longer than expected to create in AWS us-east-1. We'll post an update on this within the hour
Deployment metrics display issues in GCP us-central1
majorOct 22, 09:46 AM→Oct 22, 12:11 PMresolved
Oct 22, 12:11 PM
resolved — The issue has been fully resolved.
Oct 22, 11:35 AM
monitoring — The issue has been resolved and a backlog of metrics is being processed which should clear in the next hour.
Oct 22, 09:46 AM
investigating — We are aware of issues impacting the display of deployment metrics in Elastic Cloud Hosted GCP us-central1 region, we are working to resolve this
Project and Deployment creation issues on Elastic Cloud
majorOct 20, 08:38 AM→Oct 21, 01:33 AMresolved
Oct 21, 01:33 AM
resolved — This incident has been resolved.
Oct 20, 10:28 PM
monitoring — We've seen a complete restoration of services. We're continuing to monitor closely and will resolve the incident in one hour if no new impact is detected.
Oct 20, 08:07 PM
monitoring — We continue to experience issues with capacity availability impacting deployment creation and scale-out in AWS us-east-1 related to the earlier incident and are continuing to monitor. This may also im...
+9 more updates
Elastic Inference Service unavailable
noneOct 15, 07:00 PM→Oct 15, 07:00 PMresolved
Oct 15, 09:14 PM
resolved — Elastic Inference Service was unavailable due to a configuration issue from October 15 19:00 UTC to 20:00 UTC. As a result, inference requests for the Elastic Managed LLM were failing. Our engineers ...
BYOK deployment creation errors in GCP
majorOct 10, 10:45 AM→Oct 10, 10:45 PMresolved
Oct 10, 10:45 PM
resolved — A fix for this issue has been deployed and it is again possible to create BYOK (Bring-your-own-KEy) deployments in our GCP regions
Oct 10, 04:18 PM
identified — We have identified the issue preventing creation of deployments in GCP regions using BYOK (Bring-your-own-Key), and we are currently working on deploying a fix.
Oct 10, 10:45 AM
investigating — BYOK Deployment creation in GCP regions is not currently possible, existing deployments are not impacted. The team is working on a mitigation path.
Increased latency in authentication requests to Elastic Cloud Console
majorOct 8, 09:42 AM→Oct 8, 11:58 PMresolved
Oct 8, 11:58 PM
resolved — This incident has been resolved.
Oct 8, 08:07 PM
monitoring — The mitigations have been effective in preventing the latency from reocurring. We will continue to monitor closely while a permanent fix is being validated and deployed. We will provide the next statu...
Oct 8, 03:50 PM
monitoring — We continue to monitor the impact of the mitigations. We will provide the next status page update in 4 hours or as soon as we have new information.
+5 more updates
Hosted Deployment Management Page Issues
majorOct 2, 12:31 PM→Oct 2, 03:48 PMresolved
Oct 2, 03:48 PM
resolved — This incident is now resolved. All functionality has been returned to normal and we have seen no service degradation since mitigating the incident.
Oct 2, 02:44 PM
monitoring — This incident is now mitigated. We have found the cause of the disruption and have implemented a solution. All customers should be back to regular operating status. We will continue to monitor the sta...
Oct 2, 01:46 PM
identified — We have identified an issue regarding the visibility of the status of Hosted deployments. We are continuing our efforts in working this issue to a resolution state. We will post an update in one hour,...
+1 more updates
Deployment creation failing in AWS EU West 1
majorOct 1, 09:31 AM→Oct 1, 10:51 AMresolved
Oct 1, 10:51 AM
resolved — We have completed our work to restore service to Hosted deployment creation in AWS EU West 1.
Oct 1, 10:33 AM
monitoring — The resolution has been deployed, and we are now monitoring deployment creation in AWS EU West 1 for Hosted deployments. We will post an update in one hour, or sooner if the status changes.
Oct 1, 09:51 AM
identified — We have identified an issue for creating new Hosted deployments in AWS EU West 1. We are continuing our efforts in working this issue to a resolution state. We will post an update in one hour, or soon...
+1 more updates
September 2025
Login to Hosted Deployments is failing
criticalSep 30, 10:00 AM→Sep 30, 10:57 AMresolved
Sep 30, 10:57 AM
resolved — We have completed our work to restore service to Hosted deployments login and capacity planning.
Sep 30, 10:30 AM
monitoring — The resolution has been deployed, and we are now monitoring Single Sign-On (SSO) and capacity planning to confirm full recovery for Hosted deployments. We will post an update in one hour, or sooner if...
Sep 30, 10:23 AM
identified — We have identified the cause of the service disruption affecting Single Sign-On (SSO) and capacity planning in Hosted deployments and are currently working on a resolution. Serverless projects are not...
+1 more updates
Serverless Project and Hosted Deployment Creation Issues
majorSep 30, 02:48 AM→Sep 30, 10:49 AMresolved
Sep 30, 10:49 AM
resolved — This incident has been resolved.
Sep 30, 09:06 AM
identified — We have identified an issue for creating new Serverless projects and Hosted deployments. Billing information pages are also impacted and do not load. We are continue our efforts in working this issue ...
Sep 30, 08:00 AM
investigating — Our engineering teams are making good progress on the investigation into the issue affecting the creation of Serverless projects, Hosted deployments, and Billing pages. We are still actively working t...
+4 more updates
Investigating provisioning and scaling issues for Serverless projects in...
majorSep 10, 04:12 AM→Sep 10, 05:49 AMresolved
Sep 10, 05:49 AM
resolved — Our team has implemented a fix and the incident is now resolved.
Sep 10, 05:18 AM
identified — We have identified an issue affecting provisioning and scaling of projects for Serverless in GCP - Mumbai (asia-south1). Our team is working to resolve the situation and will provide updates as more i...
Sep 10, 04:12 AM
investigating — We are currently investigating issues affecting provisioning and potential scaling of Serverless projects in the GCP Asia-South1 region. Our team is actively monitoring the situation and will provide ...
Increased errors observed for Serverless Observability customers in Azure
majorSep 5, 03:18 PM→Sep 5, 03:46 PMresolved
Sep 5, 03:46 PM
resolved — We have observed service levels have returned to their healthy and expected state.
Sep 5, 03:18 PM
monitoring — We have observed an increase in errors for some Serverless observability customers in Azure regions between 13:39 to 14:16 UTC. This is resolved but our teams are continuing to monitor.
Impact to New Capacity Provisioning
majorSep 5, 09:01 AM→Sep 5, 11:31 AMresolved
Sep 5, 11:31 AM
resolved — We have observed service levels have returned to their healthy and expected state.
Sep 5, 10:13 AM
identified — We have observed improvements to provisioning new capacity which can affect deployment creation and updates. Some customers may be experiencing a degraded impact. We have identified the cause with our...
Sep 5, 09:01 AM
investigating — We are experiencing a partial service outage with provisioning new capacity which can affect deployment creation and updates. Our team is currently working to restore the service. All Cloud Hosted use...
Timeouts for Adminconsole operations in Elastic Cloud Hosted
majorSep 2, 01:14 AM→Sep 2, 01:48 AMresolved
Sep 2, 01:48 AM
resolved — The incident affecting adminconsole operations on Elastic Cloud Hosted has been mitigated. We successfully identified and isolated the problematic node, and normal service has been restored. Our team ...
Sep 2, 01:14 AM
identified — We are aware of an issue affecting Elastic Cloud Hosted, where users may be experiencing timeouts when performing adminconsole operations. Our team has identified the underlying issue and is actively ...
August 2025
Elastic Cloud Hosted deployment creation/modify delays in AWS eu-central...
majorAug 27, 05:44 PM→Aug 27, 06:39 PMresolved
Aug 27, 06:39 PM
resolved — The incident is resolved.
Aug 27, 06:14 PM
monitoring — We've validated that any delay in new deployment creation and existing deployment change activity has been resolved. We will continue to monitor.
Aug 27, 05:44 PM
investigating — Some Elastic Cloud Hosted customers may be observing delays with new deployment creation and existing deployment changes in AWS eu-central-1 and ap-southeast-1 regions. We will post another status upd...
Elastic (elastic.co/docs) documentation unavailable
majorAug 16, 10:43 AM→Aug 16, 01:31 PMresolved
Aug 16, 01:31 PM
resolved — This incident has been resolved.
Aug 16, 11:10 AM
monitoring — A fix has been implemented and we can confirm the Elastic documentation is fully available again.
We continue to monitor the situation.
Aug 16, 10:58 AM
identified — The issue has been identified and a fix is currently being deployed.
We will provide an update in the next 30 minutes.
+1 more updates
Issues Enabling APM During Deployment Creation in 8.19.0 and 9.1.0
majorAug 4, 10:53 AM→Aug 7, 08:27 PMresolved
Aug 7, 08:27 PM
resolved — We have released new versions (8.19.1 and 9.1.1) to address the cause. New deployments may use these versions, or existing deployments may upgrade to them.
Existing deployments already using these ve...
Aug 6, 02:03 PM
identified — A fix has been identified and is being validated. Once verified, a new release will be made available.
An update will be provided when the release is available.
Aug 4, 05:08 PM
identified — We have delisted versions 8.19.0 and 9.1.0, preventing new deployments and/or upgrades from using these versions. Existing deployments already using these versions can use the mitigation available. Fo...
+2 more updates
July 2025
Investigating Issues with Serverless Project Creation and Scaling in GCP Region us-central1
majorJul 27, 06:32 AM→Aug 1, 08:11 AMresolved
Aug 1, 08:11 AM
resolved — This incident has been resolved.
Jul 28, 01:02 AM
monitoring — The impact of this issue to customers remains mitigated. Changes to safeguard against additional impact have been deployed.
We are continuing to monitor the situation and will provide an update if t...
Jul 28, 12:15 AM
monitoring — The impact of this issue to customers has been mitigated. Our engineering team is actively monitoring the situation and deploying safeguards to ensure there is no additional impact.
We will provide...
+7 more updates
Elevated 429 Errors on Authentication APIs
majorJul 24, 02:25 PM→Jul 24, 06:54 PMresolved
Jul 24, 06:54 PM
resolved — This incident has been resolved.
Jul 24, 03:13 PM
monitoring — The impact to customers is now mitigated. We will continue to monitor closely and post any updates if necessary.
Jul 24, 02:25 PM
investigating — We are currently investigating an issue where clients are receiving HTTP 429 (Too Many Requests) responses from our authentication APIs. This may affect login and token-related operations for some use...
Temporary connectivity issues in Serverless Azure (East US region)
noneJul 18, 07:33 PM→Jul 18, 07:33 PMresolved
Jul 18, 07:33 PM
resolved — We are aware of an issue that impacted a subset of Serverless customers in Azure East US. For approximately 2 minutes, from 17:35 to 17:37 UTC, customers may have experienced issues connecting to Serv...
ECH Customers using LLM chat inference via the Elastic Inference Service may be under-billed
noneJul 15, 12:10 AM→Jul 17, 06:01 PMresolved
Jul 17, 06:01 PM
resolved — This issue has now been resolved.
Jul 15, 12:10 AM
identified — ECH customers using LLM chat inference through the Elastic Inference Service may be under-billed for their usage. The issue has been identified and a fix is under way.
Serverless usage data is not available in Cloud Console's project page
minorJul 14, 04:03 PM→Jul 16, 08:11 PMresolved
Jul 16, 08:11 PM
resolved — We have fully resolved this issue. Customers should be able to see all usage data, including the previous data that was missing, in the cloud console page.
Jul 16, 11:40 AM
monitoring — We are still actively investigating options to recover the missing data during the duration of this incident. We will provide the next update within 24 hours, or sooner if there is a change in status.
Jul 15, 11:47 AM
monitoring — The root cause has been corrected and usage data is now displayed correctly. However, please note that some data for the period during the incident may still be missing. We are actively investigating ...
+2 more updates
Unavailability of docker registry UI
majorJul 14, 06:40 PM→Jul 14, 08:51 PMresolved
Jul 14, 08:51 PM
resolved — This issue has been resolved.
Jul 14, 07:05 PM
monitoring — The impact to customers is now mitigated. We will continue monitoring for further impact and provide an update in one hour, or sooner if there is a change in status.
Jul 14, 06:40 PM
investigating — We are investigating reports of unavailability of our docker registry UI at docker.elastic.co. At this time this is an issue only with the UI. Docker registry functionality continues to work as usual....
ECH Customers using LLM chat inference through Elastic Inference Service may be under-billed
majorJul 9, 07:22 PM→Jul 11, 10:04 PMresolved
Jul 11, 10:04 PM
resolved — The billing process for LLM chat inference has been fixed. ECH customers should now see their inference usage reported normally under their organization's billing page.
Jul 9, 07:22 PM
identified — ECH customers using LLM chat inference through the Elastic Inference Service may be under-billed for their usage. The issue has been identified and a fix is under way.
Managed OTLP Endpoint service rejecting some request
majorJul 8, 07:43 PM→Jul 8, 08:27 PMresolved
Jul 8, 08:27 PM
resolved — We have determined that this was actually a mistake with our alerting and there was no customer impact.
Jul 8, 07:43 PM
investigating — We are investigating issues with our Serverless Managed OTLP Endpoint service, where some traffic is being rejected with a 401. We will update again in an hour or earlier.
Serverless Project creation issues in Azure
majorJul 5, 08:28 PM→Jul 5, 09:11 PMresolved
Jul 5, 09:11 PM
resolved — We have resolved impact to customers and project creation in all regions should be back to normal.
Jul 5, 08:28 PM
investigating — We’re experiencing issues with Serverless projects creation in Azure (azure-eastus region) and our team is actively investigating what the root cause is. Users may experience issues with new Serverles...
Investigating Impact to New Capacity Provisioning
criticalJul 2, 02:38 PM→Jul 2, 05:50 PMresolved
Jul 2, 05:50 PM
resolved — This issue has been resolved.
Jul 2, 04:18 PM
monitoring — We are continuing to monitor if the situation remains stable and will provide an update in one hour, or sooner if there is a change in status.
Jul 2, 02:54 PM
monitoring — The impact to customers is now resolved. We will continue monitoring for further impact and provide an update in one hour, or sooner if there is a change in status.
+1 more updates
Serverless & Hosted Trial Creation Experiencing Disruptions
majorJul 1, 01:21 PM→Jul 1, 06:10 PMresolved
Jul 1, 06:10 PM
resolved — This incident has been resolved successfully.
Jul 1, 02:15 PM
monitoring — We have applied a fix to the affected service, and full functionality should be restored.
We are monitoring the situation for stability, and will continue to provide any necessary update.
Jul 1, 01:21 PM
investigating — We are experiencing a partial service outage with Serverless and Hosted trials creation. Our team is actively investigating the cause so that they can mitigate and restore the service. We believe all ...
June 2025
Investigating Potential AutoOps service degradation
majorJun 29, 06:55 AM→Jun 29, 09:54 AMresolved
Jun 29, 09:54 AM
resolved — We have completed our work to restore service to all customers.
Jun 29, 08:41 AM
monitoring — We have applied a fix to restore service to all impacted AutoOps customers. We will continue monitoring for further impact and provide an update in one hour, or sooner if there is a change in status.
Jun 29, 07:58 AM
investigating — We are investigating signs of service degradation with the AutoOps service in multiple regions (us-east-1, us-east-2, eu-west-1, eu-west-2, us-west-2, eu-central-1, ap-southeast-1, ap-south-1, ap-nort...
+1 more updates
Increased Latency in Deployment APIs
majorJun 26, 07:41 PM→Jun 26, 10:45 PMresolved
Jun 26, 10:45 PM
resolved — We have seen no further uptick in response rate latency, therefore we are calling this incident resolved.
Jun 26, 08:57 PM
monitoring — The impact to customers is now resolved and we've seen a stabilization in response rates. We will continue to monitor this for a few hours.
Jun 26, 07:41 PM
investigating — We are investigating some response rate slowdowns in our Deployments API. Impact is limited to the AWS us-east-1 region and to managing deployments, not access to existing ES clusters. We will update ...
ap-northeast-1 generated emails may be impacted
minorJun 25, 05:01 AM→Jun 25, 06:06 AMresolved
Jun 25, 06:06 AM
resolved — This incident has been resolved.
Jun 25, 05:52 AM
monitoring — We have deployed a fix for the affected service, and full functionality should be restored.
We are monitoring the situation for stability, and will continue to provide any necessary update.
Jun 25, 05:33 AM
identified — We have uncovered the root cause of the issue, and are currently working on a mitigation strategy.
Updates will be posted within 30mins, or as the situation changes.
+1 more updates
Kibana access/logout issue
majorJun 13, 07:02 PM→Jun 14, 10:34 PMresolved
Jun 14, 10:34 PM
resolved — This incident was fully resolved yesterday at 5pm PST but we forgot to update the status page.
Jun 13, 10:13 PM
monitoring — We have fixed all affected deployments and believe the impact to customers is resolved. We will continue monitoring for an hour.
Jun 13, 08:01 PM
identified — We have started active remediation and believe it will take 2 hours to finish all affected deployments. We will update again in 2 hours or earlier.
+1 more updates
Elastic Cloud Serverless, Elastic Cloud Hosted, and Elastic Synthetics Services impacted by upstream cloud provider outage.
criticalJun 12, 06:20 PM→Jun 13, 07:42 AMresolved
Jun 13, 07:42 AM
resolved — This incident has been resolved.
Jun 12, 11:30 PM
monitoring — The impact of the outage with the upstream cloud provider is no longer affecting Elastic Serverless, Hosted, and Synthetic Services and all operations have returned to normal.
While our upstream clou...
Jun 12, 09:14 PM
monitoring — The upstream cloud provider has now also applied mitigations to the GCP us-central1 region. We are observing initial signs of recovery for affected services in this area.
We will continue to monitor,...
+6 more updates
Customers Unable to Create BYOK Deployments in Azure
majorJun 5, 06:11 PM→Jun 5, 08:11 PMresolved
Jun 5, 08:11 PM
resolved — The fix has been rolled out to all regions and customers should now be able to create BYOK deployments again.
Jun 5, 07:51 PM
identified — We have identified the issue and have a fix in place for the first region. We are working to propagate the fix to the rest of the Azure regions. Once all regions have been addressed we will post a fin...
Jun 5, 06:11 PM
investigating — The Elastic Cloud Hosted service is experiencing issues with the creation of new BYOK (bring-your-own-key) deployments in Azure regions. This only affects users attempting to create a new BYOK deploym...
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