How often does Confluence have outages?

Confluence has had 50 reported incidents recently. Visit apistatuscheck.com/incidents/confluence for the complete outage history with timelines and resolution details.

What was the last Confluence outage?

The most recent Confluence incident was "Confluence, Jira Mobile and Forge users may experience authentication issues" on February 3, 2026. It was classified as minor impact and is currently resolved.

Confluence Outage History

50 incidents reported. Data sourced from the official Confluence status page.

Total Incidents

Major/Critical

Minor

Resolved

February 2026

Confluence, Jira Mobile and Forge users may experience authentication issues

minor

Feb 3, 10:19 AM→Feb 3, 10:50 AMresolved

Feb 3, 10:50 AM

resolved — Team has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services.

Feb 3, 10:24 AM

investigating — Customers utilizing Confluence and Jira Mobile may experience disruptions in OAuth authentication flows. Forge installations and invocations might also be disrupted. Our team is actively investigating...

Feb 3, 10:19 AM

January 2026

Confluence site unreachable for some users

major

Jan 8, 03:27 PM→Jan 8, 07:09 PMpostmortem

Jan 28, 01:49 AM

postmortem — ### Summary On Jan 08, 2026 between 14:54 UTC and 16:30 UTC, Atlassian customers using Confluence Cloud product\(s\) experienced degraded service with view/edit page experiences. The event was trigge...

Jan 8, 07:09 PM

resolved — On Thursday, January 8, 2026, affected Confluence Cloud users in us-east-1 region may have experienced some service disruption. The issue has now been resolved, and the service is operating normally f...

Jan 8, 04:36 PM

monitoring — The issue has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor closely to confirm stability.

+2 more updates

December 2025

Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud Products

critical

Dec 27, 02:48 AM→Dec 27, 05:20 AMpostmortem

Jan 30, 04:06 AM

postmortem — ### Summary On **December 27, 2025**, between **02:48 UTC and 05:20 UTC**, some Atlassian cloud customers experienced failures in sending and receiving emails and mobile notifications. Core Jira and ...

Dec 27, 05:20 AM

resolved — We have successfully mitigated the incident and all affected services are now fully operational. Our teams have verified that normal functionality has been restored across all areas. Thank you for you...

Dec 27, 04:42 AM

monitoring — We have taken steps to mitigate the issue and are seeing recovery in the affected services. Our teams will continue to closely monitor the situation and are actively working to confirm that all servic...

+2 more updates

Degraded performance of Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, and Rovo

minor

Dec 15, 04:26 PM→Dec 15, 07:01 PMresolved

Dec 15, 07:01 PM

resolved — On December 15th, 2025, Admin Hub, Atlassian Analytics, Confluence Cloud, Ecosystem, Focus, Jira, Jira Product Discovery, Jira Service Management, and Rovo users in the prod-us-east region may have ex...

Dec 15, 05:47 PM

identified — Our teams are continuing to implement mitigations. Error rates have decreased across all products and we are seeing improvements. We will continue to provide updates here in 60 minutes or as more inf...

Dec 15, 04:47 PM

identified — We have identified the cause of the issue, and our teams are diligently working on mitigations. We're currently seeing signs of improvements. We'll continue to share additional updates here in 60 minu...

+1 more updates

Errors installing Connect on Forge Apps in Confluence

critical

Dec 11, 01:08 AM→Dec 11, 04:37 AMresolved

Dec 11, 04:37 AM

resolved — The rollback required to resolve this issue is now completed, and we have verified across the impacted products that App installation behaviour is now working as expected. We apologize for any inconve...

Dec 11, 02:08 AM

identified — Our team has identified a root cause for this issue, and have now commenced a rollback of the problematic change and verifying that this is resolved. There should not be any impact to currently insta...

Dec 11, 01:08 AM

investigating — We are aware that customers are currently experiencing installation failures when attempting to install Connect on Forge apps into Confluence. Our team is investigating with urgency and we will provid...

November 2025

Multiple Atlassian services experiencing degraded performance

minor

Nov 21, 02:55 PM→Nov 21, 04:49 PMpostmortem

Dec 8, 05:25 AM

postmortem — ### Summary On November 21, 2025, between 13:44 and 15:16 UTC, Trello customers were intermittently unable to view and update data on their boards. Customers also may have experienced issues authenti...

Nov 21, 04:49 PM

resolved — The Trello performance degradation has been resolved. Also, some intermittent errors on some of our other products, has also now been resolved. The issue has now been resolved, and the service is ope...

Nov 21, 04:14 PM

monitoring — The Trello performance degradation affecting some customers has been resolved. A subset of customers may have experienced intermittent errors on some of our other products, but these should also now ...

+2 more updates

Elevated Errors in Confluence Whiteboards and Databases Due to Cloudflare Outage

critical

Nov 18, 01:32 PM→Nov 18, 04:57 PMresolved

Nov 18, 04:57 PM

resolved — Elevated Errors in Confluence Whiteboards and Databases Due to Cloudflare Outage Cloudflare successfully deployed a fix for the issue that was impacting Confluence. We are no longer seeing Confluenc...

Nov 18, 03:58 PM

identified — We are aware of a global Cloudflare issue that is currently impacting Confluence. Cloudflare is reporting that a fix has been implemented and services are restoring. Our engineering teams continue t...

Nov 18, 02:40 PM

investigating — We are aware of a global Cloudflare issue that is currently impacting Confluence. You may notice elevated server errors in Confluence Whiteboards and Databases. Cloudflare is actively working to resto...

+3 more updates

Confluence presenting users with lost connection errors when attempting to edit content

major

Nov 18, 02:55 AM→Nov 18, 03:35 AMresolved

Nov 18, 03:35 AM

resolved — Our team has been able to confirm that customers should no longer be experiencing the error while attempting to edit using Confluence. We apologize for any inconvenience this may have caused. This iss...

Nov 18, 03:16 AM

monitoring — Our team has reverted a recent change that is suspected to have caused these errors, and have seen instances of these error messages to decrease. We are continuing to monitor and will update when this...

Nov 18, 02:55 AM

investigating — We are aware of some customers being impacted by an error in Confluence while attempting to edit content stating 'We've lost our connection to you. Your changes will be saved when we reconnect. Trying...

Degraded performance and intermittent errors

minor

Nov 3, 04:11 PM→Nov 3, 06:08 PMresolved

Nov 3, 06:08 PM

resolved — On November 3, 2025, some Confluence, Jira Service Management, and Jira Cloud users may have experienced performance degradation and errors in the Global Automation UI page. Automation executions were...

Nov 3, 05:15 PM

investigating — We are continuing to investigate the cause of degraded performance and intermittent errors impacting Automations and the Automation UI for some Confluence, Jira Service Management, and Jira Cloud cust...

Nov 3, 04:11 PM

investigating — We are investigating reports of degraded performance and intermittent errors for some Confluence, Jira Service Management, and Jira Cloud customers. We will provide more details in one hour, if not so...

October 2025

Degraded performance of Atlassian cloud sites for some customers

minor

Oct 29, 06:47 AM→Oct 30, 02:09 AMresolved

Oct 30, 02:09 AM

resolved — Incident has been resolved.

Oct 30, 02:08 AM

investigating — Working with our infrastructure provider, our team has been able to identify specific CDN hardware changes that were rolling out this week, and are expected to be correlated to the performance issues ...

Oct 29, 06:58 AM

investigating — Considering the complexity and intermittent nature of this issue. Atlassian team believes that further investigation of this issue is required and we will reach out to some of the impacted customers f...

+2 more updates

Interruption to Confluence in APSE region

major

Oct 24, 06:31 AM→Oct 24, 09:18 AMresolved

Oct 24, 09:18 AM

resolved — This incident has been resolved.

Oct 24, 09:18 AM

investigating — We see a full recovery in Confluence application experience in the affected AP SouthEast region now.

Oct 24, 09:10 AM

investigating — We have addressed an issue causing increased database load and seeing recovery of user experience. Will continue to monitor before resolving issue.

+4 more updates

Delay in execution of Automation rules

minor

Oct 22, 06:20 AM→Oct 22, 06:47 AMresolved

Oct 22, 06:47 AM

resolved — Our teams have identified and fixed the root cause of the issue that caused delay in executing Automation rules. This was caused due to scaling issues following on from the recent AWS outage. This iss...

Oct 22, 06:34 AM

identified — Atlassian team has identified the cause of the issue that led to delay in execution of Automation rules. This is a follow-on effect of the recent AWS outage. We shall keep you informed of the progress...

Oct 22, 06:20 AM

investigating — We understand that our customers are experiencing delay in execution of Automation rules. While our team is investigating further on this, it looks like a follow-on effect of the recent AWS outage. We...

Atlassian Cloud Services impacted

none

Oct 20, 07:56 AM→Oct 21, 05:24 AMpostmortem

Oct 24, 05:48 PM

postmortem — ### Postmortem publish date: Nov 19th, 2025 ### Summary All dates and times below are in UTC unless stated otherwise. Customers utilizing Atlassian products experienced elevated error rates and deg...

Oct 21, 05:24 AM

resolved — Our team is now able to see full recovery across the vast majority of Atlassian products. We are aware of some ongoing issues with specific components such as migrations and JSM virtual service agent...

Oct 21, 03:24 AM

monitoring — The issue relating to the Atlassian Support portal displaying a message to customers to use our temporary support channel has now been resolved. The Atlassian Support portal is fully functional for an...

+21 more updates

Unable to perform UI Operations

minor

Oct 15, 01:43 PM→Oct 15, 04:16 PMresolved

Oct 15, 04:16 PM

resolved — Between 14:00 UTC to 16:00 UTC, we experienced automation rule functionality degradation for Confluence, Jira Work Management, Jira Service Management, and Jira. Impact Some customers using Jira, C...

Oct 15, 03:26 PM

monitoring — We have recovered from a issue which saw degraded Automation experience. Impact Some Customers using Jira, Confluence, and Jira Service Management were not able to create or update Automation rules,...

Oct 15, 02:34 PM

investigating — Atlassian team is actively investigating the issue with UI based Customer interactions. Existing automation rules continue to run without any issue. Accessing automation rules and creating new automat...

+1 more updates

September 2025

Issues for some partners using Connect Javascript APIs

none

Sep 30, 05:15 PM→Sep 30, 05:15 PMresolved

Oct 8, 09:46 PM

resolved — On September 29-30 2025, for about 24 hours, Confluence Cloud experienced an incident due to the unintended deprecation of ACJS methods (https://developer.atlassian.com/cloud/confluence/about-the-conn...

Degraded performance to multiple Atlassian experiences

major

Sep 22, 05:09 AM→Sep 22, 07:17 AMpostmortem

Oct 1, 06:20 AM

postmortem — ### **SUMMARY** On September 22, 2025, between 04:38 and 04:48 UTC, Atlassian customers experienced connection errors preventing access to their [atlassian.net](http://atlassian.net/) sites. Some cus...

Sep 22, 07:17 AM

resolved — A configuration change to our CDN configuration for the atlassian.net domain resulted in customer traffic temporarily being dropped. This was immediately identified by our monitoring systems and rolle...

Sep 22, 06:55 AM

monitoring — Our team has investigated and enabled configuration changes which should be restoring services across all impacted products starting at 06:17AM UTC. We are monitoring for recovery across all products ...

+3 more updates

Degraded performance in Confluence and Jira for Microsoft Edge users

minor

Sep 9, 10:23 AM→Sep 15, 06:40 AMresolved

Sep 15, 06:40 AM

resolved — An update has been released by Microsoft to resolve this issue for users of the Edge browser. To verify that you are running the required version of Edge, you can navigate to edge://components/ in the...

Sep 10, 08:34 PM

monitoring — We have identified the root cause of the Microsoft Edge 140 tracking prevention issue and have mitigated the problem and we continue monitoring closely. The issue has been mitigated however it will no...

Sep 10, 06:35 PM

identified — We continue to work on resolving the Microsoft Edge 140 tracking prevention issue for Confluence, Jira Work Management, Jira Service Management, Jira, Jira Align, and Jira Product Discovery. We have i...

+3 more updates

August 2025

Product invitation emails not being correctly sent to users

minor

Aug 4, 11:44 PM→Aug 5, 04:19 AMresolved

Aug 5, 04:19 AM

resolved — Between 2025-08-03T21:34 and 2025-08-05T03:43 UTC some users would not have received the emails for product invitations. The change that caused these emails to stop being sent has been rolled back. Ne...

Aug 4, 11:44 PM

investigating — Our team is aware of issues with users not currently receiving product invitation emails as expected. We are investigating with urgency and will provide an update as soon as possible. Please note that...

July 2025

Degraded experience adding and accessing media attachments

minor

Jul 30, 07:10 AM→Jul 30, 07:31 AMresolved

Jul 30, 07:31 AM

resolved — We have resolved the issue impacting adding/accessing media attachments across products. We will continue to monitor the situation.

Jul 30, 07:10 AM

investigating — We are investigating an issue causing a degraded experience when adding attachments or accessing existing media content.

Intermittent failure in Forge app invocation

major

Jul 10, 08:32 AM→Jul 10, 08:55 AMresolved

Jul 10, 08:55 AM

resolved — Between 10th July 5:44 am UTC to 7:44 am UTC, we experienced intermittent failure in some app funstionality(smart links, scheduled triggers) for Confluence, Jira Work Management, Jira Service Manageme...

Jul 10, 08:32 AM

monitoring — We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers ...

June 2025

Issues affecting user syncing, Atlassian Administration

major

Jun 25, 09:38 AM→Jun 25, 10:57 AMresolved

Jun 25, 10:57 AM

resolved — Between 07:40 UTC and 10:31 UTC, we experienced issues affecting user syncing in Atassian Administration. This affected Confluence, Jira Work Management, Jira Service Management, Jira, Trello, and Gua...

Jun 25, 10:41 AM

monitoring — We have identified the root cause of the issue and have mitigated the problem. We are now monitoring closely.

Jun 25, 10:21 AM

identified — We continue to work on resolving the user syncing functionality for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, and Guard. We have identified the root cause and expect rec...

+1 more updates

Attachment Loading Issue in C2C and Sandbox Migrations

none

Jun 24, 10:35 AM→Jun 24, 10:35 AMresolved

Jun 24, 10:35 AM

resolved — We have resolved an issue that affected attachment loading during C2C and Sandbox data copy migrations from 19-06-2025 18:00 UTC to 24-06-2025 08:49 UTC. If you encountered this issue, please delete t...

Forge invocation errors impacting some instances in Singapore region

major

Jun 10, 09:41 PM→Jun 10, 10:34 PMresolved

Jun 10, 10:34 PM

resolved — Between 21:39 UTC on June 09, 2025 and 21:35 UTC on June 10, 2025, we experienced a forge invocation errors impacting a subset of market place apps for some Confluence, Jira Service Management, and Ji...

Jun 10, 09:41 PM

investigating — We are investigating an issue impacting a subset of market place apps for some Confluence, Jira Service Management, and Jira, and Atlassian Developer Cloud customers in the Singapore region. We will p...

Search functionality degradation in Confluence

minor

Jun 5, 08:33 AM→Jun 5, 11:02 AMresolved

Jun 5, 11:02 AM

resolved — The issues affecting the search functionality in Confluence have been resolved, and services now operate normally for all affected customers.

Jun 5, 10:41 AM

monitoring — The issues affecting the search functionality in Confluence have been resolved, and services now operate normally for all affected customers. We will monitor it closely for the next 30 minutes to ensu...

Jun 5, 09:32 AM

investigating — We are continuing to address an issue affecting the search functionality in Confluence for some users in Europe. Our team is actively working to mitigate the impact and restore services promptly. We w...

+1 more updates

Customers may experience delays receiving emails

major

Jun 4, 05:17 PM→Jun 4, 08:59 PMresolved

Jun 4, 05:59 PM

resolved — Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Alig...

Jun 4, 05:17 PM

investigating — We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Produc...

May 2025

Administration is unreachable

critical

May 27, 06:53 AM→May 27, 07:56 AMresolved

May 27, 07:56 AM

resolved — The issue with the Administration accessibility has now been resolved, and the service is operating normally for all affected customers.

May 27, 07:33 AM

monitoring — The issues causing access problems to Administration have been resolved, and services are now functioning normally for all affected customers. We will monitor it closely for the next 30 minutes to ens...

May 27, 06:53 AM

investigating — We are aware of an issue where users are receiving a 403 error when attempting to reach Administration. Our team is looking into this issue with urgency and will provide an update as soon as possible.

Issues with authentication across multiple services

minor

May 26, 05:19 AM→May 26, 06:27 AMresolved

May 26, 06:27 AM

resolved — Monitoring has indicated that users are no longer receiving the error messages caused by this issue and it should now be fully resolved.

May 26, 05:57 AM

monitoring — A fix for the issue causing authentication errors across multiple apps has been rolled out. We will provide further update when can confirm the issue has been fully resolved.

May 26, 05:19 AM

investigating — We are aware of issues relating to authentication resulting in 503 gateway error messages. Our team is investigating with urgency and will provide an update when available.

Smart Answers in Search and AI Definitions outage for Atlassian Intelligence customers

major

May 6, 01:11 AM→May 6, 05:55 AMresolved

May 6, 05:55 AM

resolved — Between 2025/05/03 21:38 UTC to 2025/05/06 05:26 UTC, we experienced an outage in Smart Answers in search and AI definitions for all Confluence Cloud Atlassian Intelligence customers. Rovo experiences...

May 6, 04:38 AM

monitoring — We have identified the root cause of the intermittent errors for Smart Answers and AI definitions in Confluence Cloud Atlassian Intelligence customers are progressively rollout out a fix to customers,...

May 6, 01:11 AM

identified — We are investigating reports of intermittent errors for Atlassian Intelligence Confluence Cloud customers. We have identified the root cause and are preparing a hotfix

Confluence, JIRA and JSM unavailability or degraded experience for some EU users

none

May 1, 08:36 AM→May 1, 08:44 AMresolved

May 1, 08:44 AM

resolved — Between 7:37 and 8:06 UTC, Confluence, Jira, and JSM were unavailable or experienced degraded performance for some users in the European region. The issue has now been resolved, and the services are o...

May 1, 08:36 AM

monitoring — From 7:37 to 8:06 UTC, we experienced issues that made Confluence, JIRA, and JSM unavailable or degraded the experience of some users in the European region. The issue has been mitigated, and services...

April 2025

Automation Rule execution is delayed

minor

Apr 23, 02:18 PM→Apr 23, 11:35 PMresolved

Apr 23, 11:35 PM

resolved — Between 13:00 UTC to 23:00 UTC on April 23, 2025, we experienced automation rule execution delays for Confluence, Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. The i...

Apr 23, 10:11 PM

monitoring — New executions are continuing to run without delay. Remaining delayed executions will complete in approximately one hour. We will continue to monitor the progress and provide an update within the next...

Apr 23, 09:09 PM

monitoring — New executions are running without delay. Remaining delayed executions will complete in the next 2 hours. We will continue to monitor the progress and provide an update within the next hour.

+6 more updates

Confluence page load errors

major

Apr 15, 03:31 PM→Apr 15, 03:31 PMpostmortem

May 21, 06:54 PM

postmortem — ### Summary On Apr 15, 2025, between 14:29 and 14:55 UTC, some Atlassian customers in the EU central region using Confluence Cloud products encountered errors when viewing pages. The event was trigge...

Apr 15, 03:31 PM

resolved — Between 14:29 UTC to 14:55 UTC, some users may have experienced page load errors for Confluence. The issue has been resolved and the service is operating normally. Once we complete our internal incide...

Apr 15, 03:31 PM

investigating — Between 14:29 UTC to 14:55 UTC, some users may have experienced page load errors for Confluence. The issue has been resolved and the service is operating normally. Once we complete our internal incide...

Confluence Page Load Errors

major

Apr 14, 09:54 PM→Apr 14, 09:54 PMpostmortem

May 21, 06:54 PM

postmortem — ### Summary On Apr 14, 2025, between 18:40 and 19:00 UTC, some Atlassian customers in the US East region using Confluence Cloud products encountered errors when viewing pages. The event was triggered...

Apr 14, 09:54 PM

resolved — Between 18:40 UTC to 19:00 UTC, some users may have experienced page load errors for Confluence. The issue has been resolved and the service is operating normally. Once we complete our internal incide...

Issues loading Administration across Atlassian Products

critical

Apr 14, 12:37 AM→Apr 14, 01:33 AMresolved

Apr 14, 01:33 AM

resolved — Between 00:00 UTC to 01:05 UTC 14 April, users attempting to load the Administration page for Atlassian products. The issue has been resolved and the service is operating normally.

Apr 14, 12:37 AM

investigating — We are aware of an issue where users attempting to load the Administration page are instead seeing a blank page. Our team is investigating with urgency and will provide further update as soon as possi...

Issues accessing Jira and Confluence in some regions

minor

Apr 4, 05:52 AM→Apr 4, 01:14 PMresolved

Apr 4, 01:14 PM

resolved — We identified a temporary access issue affecting some customers using several Atlassian Cloud products. All affected products are now back online, and no further impacts have been observed. We apologi...

Apr 4, 07:55 AM

monitoring — Our systems are stable, and no recurrences have been observed. We will continue to monitor closely and provide updates as they become available.

Apr 4, 06:37 AM

monitoring — We have identified the root cause of the access issues and have mitigated the problem. We are now monitoring this closely and will resolve this incident within the next hour.

+1 more updates

March 2025

Find new apps menu missing from Confluence impacting users ability to open marketplace

minor

Mar 28, 05:08 AM→Mar 28, 07:44 AMresolved

Mar 28, 07:44 AM

resolved — Our team has identified the cause of this issue and has implemented a fix. This should now be mitigated for all users.

Mar 28, 05:08 AM

investigating — We are aware of an issue currently impacting users ability to open the marketplace due to a missing menu item within Confluence. Our team is currently looking into this issue.

Performance degradation for Jira and Confluence User

minor

Mar 19, 03:07 PM→Mar 19, 04:22 PMresolved

Mar 19, 04:22 PM

resolved — Between 14:36 UTC to 16:15 UTC, we experienced performance degradation for Confluence, Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating...

Mar 19, 03:07 PM

investigating — We are investigating cases of degraded performance for some Confluence, Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within the next hour.

Some users experiencing a 'site maintenance' message when attempting to access Confluence and Jira on some APAC based sites.

minor

Mar 19, 12:04 AM→Mar 19, 01:43 PMresolved

Mar 19, 01:43 PM

resolved — A fix has been implemented and we have not seen any recurrences. This incident has been resolved for Confluence.

Mar 19, 09:04 AM

monitoring — A fix has been implemented and we are monitoring the results.

Mar 19, 07:45 AM

investigating — We are investigating 'site maintenance' issue that is impacting some Confluence, Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within the next h...

+1 more updates

Automation rule execution are delayed

minor

Mar 18, 03:04 PM→Mar 18, 05:28 PMpostmortem

Apr 4, 03:55 AM

postmortem — ### Summary Jira, Confluence and JSM Automation rules triggered or scheduled to run between 10am and 5pm UTC on March 17, 2025, and between 1pm UTC on March 18 and 12:30am UTC on March 19 were delaye...

Mar 18, 05:28 PM

resolved — Between 13:00 UTC to 16:30 UTC, we experienced delays in automation processing across Confluence, Jira Service Management, and Jira, which was causing rules to appear stuck. The issue has been resolv...

Mar 18, 05:15 PM

monitoring — We have successfully identified and mitigated the issue affecting all automation customers, which was causing rules to appear stuck. New automations should now process as expected without delay. For ...

+3 more updates

Forge app installations failing at an increased rate

major

Mar 18, 08:41 AM→Mar 18, 10:47 AMresolved

Mar 18, 10:47 AM

resolved — Between 05:30 UTC and 10:00 UTC, we experienced increased rates of Forge app installation, upgrade and uninstallation for Confluence and Jira. The issue has been resolved and the service is operating ...

Mar 18, 10:19 AM

monitoring — We have identified the root cause of the increased errors and have mitigated the problem. We are now monitoring closely.

Mar 18, 08:41 AM

investigating — We are investigating reports of intermittent errors for <SOME/ALL> Confluence, Jira, and Atlassian Developer Cloud customers. We will provide more details once we identify the root cause.

Service Slowness in Multiple Products

major

Mar 17, 12:43 PM→Mar 17, 10:33 PMresolved

Mar 17, 10:33 PM

resolved — Between 09:43 UTC to 15:55 UTC, we experienced delays in automation processing across Confluence, Jira Service Management, and Jira, which was causing rules to appear stuck. The issue has been reso...

Mar 17, 04:36 PM

Mar 17, 02:19 PM

investigating — Following our previous update, we continue to experience delays in automation processing across Jira, Jira Service Management, and Confluence. The issue persists, affecting all automation customers an...

+1 more updates

Some users are experiencing errors while creating new Jira and Confluence sites

minor

Mar 14, 06:54 PM→Mar 14, 08:46 PMresolved

Mar 14, 08:46 PM

resolved — On March 14th, 2025, between 09:00 and 19:14 UTC, some customers experienced issues creating new sites. The errors occurring for some users during new site creation should now be resolved.

Mar 14, 06:54 PM

investigating — We are investigating cases of errors for some users creating new sites. We will provide more details within the next hour.

Issues with search within Confluence and Compass

minor

Mar 14, 02:18 AM→Mar 14, 03:25 AMresolved

Mar 14, 03:25 AM

resolved — Searches within Confluence and Compass should now be operating as normal. This issue will now be resolved.

Mar 14, 02:47 AM

monitoring — Issues causing error messages when users were attempting to search within Confluence and Compass should now be resolved. Our team is monitoring ongoing performance at this time.

Mar 14, 02:18 AM

investigating — We are aware that some users of Confluence and Compass are currently experiencing errors when attempting to search. Our team is investigating this issue with urgency and will provide an update when av...

Page Update delay for single user edits

minor

Mar 7, 07:45 PM→Mar 11, 11:36 AMresolved

Mar 11, 11:36 AM

resolved — We recently identified and addressed an issue causing delays in document publishing. A change that led to delays of up to 6 seconds has been reverted, improving performance. With the issue now mitigat...

Mar 7, 07:45 PM

investigating — We are currently investigating this issue.

Issues with 403 user authentication errors across Atlassian products

none

Mar 4, 07:31 AM→Mar 4, 07:31 AMresolved

Mar 4, 07:31 AM

resolved — We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC. Users that were already logged in would not...

February 2025

Confluence search not returning results for some customers

major

Feb 28, 05:52 PM→Feb 28, 08:39 PMresolved

Feb 28, 08:39 PM

resolved — On February 28, 2025, between 14:47 and 20:30 UTC, some customers experienced issues impacting search results. The issue has been resolved and search is now operating normally.

Feb 28, 07:06 PM

investigating — We are continuing to investigate this issue. We will provide more details once we identify the root cause.

Feb 28, 05:52 PM

investigating — We are investigating reports of intermittent errors for some Confluence Cloud customers. We will provide more details once we identify the root cause.

403 Errors experienced by iOS users when IP Allowlist and Mobile App policy with Allow access from any IP address are enabled

minor

Feb 26, 05:02 AM→Feb 28, 01:46 AMresolved

Feb 28, 01:46 AM

resolved — We are pleased to inform you that a new version of our app is now available on the Apple App Store. Please update your app to the latest version to resolve the issue.

Feb 26, 06:20 AM

monitoring — We are currently aware of an issue impacting users of iOS devices where pages will present a 403 error to the user if IP Allowlist and a Mobile App policy with Allow access from any IP address are con...

Feb 26, 05:02 AM

monitoring — We are currently aware of an issue impacting users of iOS devices where pages will present a 403 error to the user if IP Allowlist and App Trust Mobile Bypass are both enabled. A fix has been submitt...

Error in returning some search results in Confluence

major

Feb 27, 08:04 PM→Feb 27, 09:05 PMresolved

Feb 27, 09:05 PM

resolved — On February 27, 2025, between 03:00 and 20:40 UTC, some customers experienced intermittent issues impacting Confluence search results. The issue has been resolved and search is operating normally.

Feb 27, 08:04 PM

investigating — We are investigating reports of intermittent errors for some Confluence Cloud customers. We will provide more details once we identify the root cause.

Error in Confluence search

major

Feb 21, 08:10 PM→Feb 21, 10:16 PMresolved

Feb 21, 10:16 PM

resolved — Between 7:59 UTC to 22:03 UTC, some customers experienced anonymous access search for Confluence. The root cause was a faulty change in authorization rules that caused an error response. We have deplo...

Feb 21, 09:02 PM

identified — We continue to work on resolving the anonymous access search for Confluence. We have identified the root cause and expect recovery shortly.

Feb 21, 08:10 PM

investigating — We are investigating reports of intermittent errors for some Confluence Cloud customers. We will provide more details once we identify the root cause.

Degraded Performance in Confluence

none

Feb 13, 11:39 PM→Feb 13, 11:39 PMresolved

Feb 13, 11:39 PM

resolved — On February 13, 2025, between 21:47 UTC and 22:15 UTC, some customers for Confluence Cloud in the Asia Pacific region experienced degraded performance and 500 errors. The issue was caused by a sudden ...

Jira and Confluence has degraded performance - scoped to Brazil only

minor

Feb 10, 06:07 PM→Feb 10, 07:26 PMpostmortem

Feb 26, 02:12 AM

postmortem — ### Summary On February 10, 2025, between 16:10 and 18:35 UTC, Atlassian customers in Brazil experienced intermittent failures accessing and using Jira and Confluence Cloud. This disruption was due t...

Feb 10, 07:26 PM

resolved — Between February 10, 2025, at 17:04 UTC and 18:32 UTC, some customers for Jira Work Management, Jira Service Management, Jira, Jira Product Discovery Cloud and Confluence experienced degraded performa...

Feb 10, 06:07 PM

identified — We are investigating cases of degraded performance for Jira Work Management, Jira Service Management,Jira Cloud and confluence customers. We are currently investigating it and will provide more detail...

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