S

Square Outage History

Past incidents and downtime events

Complete history of Square outages, incidents, and service disruptions. Showing 25 most recent incidents.

January 2026(2 incidents)

noneresolvedJan 29, 03:01 AM — Resolved Jan 27, 07:30 PM

Incorrect display of QR code payments

1 update
resolvedJan 29, 03:01 AM
minorresolvedJan 12, 03:31 AM — Resolved Jan 12, 05:36 AM

Service Disruption

2 updates
resolvedJan 12, 05:36 AM
investigatingJan 12, 04:05 AM

December 2025(3 incidents)

minorresolvedDec 23, 12:58 AM — Resolved Jan 4, 09:55 PM

Public Holiday Transfer Delays and Customer Support Availability

2 updates
resolvedJan 4, 09:55 PM
identifiedDec 23, 12:58 AM
minorresolvedDec 11, 01:38 PM — Resolved Dec 11, 04:29 PM

Square KDS Disruption

3 updates
resolvedDec 11, 04:29 PM
monitoringDec 11, 02:14 PM
investigatingDec 11, 01:38 PM
minorresolvedDec 5, 09:24 AM — Resolved Dec 5, 10:16 AM

Service Disruption

5 updates
resolvedDec 5, 10:16 AM
monitoringDec 5, 10:03 AM
monitoringDec 5, 09:33 AM
identifiedDec 5, 09:31 AM
investigatingDec 5, 09:24 AM

November 2025(1 incident)

minorresolvedNov 18, 02:04 PM — Resolved Nov 18, 03:45 PM

Service Disruption

3 updates
resolvedNov 18, 03:45 PM
monitoringNov 18, 02:46 PM
identifiedNov 18, 02:04 PM

October 2025(2 incidents)

minorresolvedOct 20, 07:46 AM — Resolved Oct 20, 10:05 AM

Payments Disruption

3 updates
resolvedOct 20, 10:05 AM
monitoringOct 20, 09:54 AM
investigatingOct 20, 07:46 AM
minorresolvedOct 14, 06:52 PM — Resolved Oct 14, 08:43 PM

Payments Disruption

3 updates
resolvedOct 14, 08:43 PM
monitoringOct 14, 08:20 PM
investigatingOct 14, 08:17 PM

April 2025(2 incidents)

minorresolvedApr 22, 10:39 PM — Resolved Apr 22, 11:23 PM

Payroll Disruption

5 updates
resolvedApr 22, 11:23 PM
monitoringApr 22, 10:55 PM
monitoringApr 22, 10:55 PM
investigatingApr 22, 10:46 PM
investigatingApr 22, 10:39 PM
minorresolvedApr 3, 01:09 AM — Resolved Apr 3, 02:59 AM

Point of Sale Disruption

5 updates
resolvedApr 3, 02:59 AM
monitoringApr 3, 02:12 AM
investigatingApr 3, 01:40 AM
investigatingApr 3, 01:15 AM
investigatingApr 3, 01:09 AM

March 2025(1 incident)

minorresolvedMar 1, 04:26 AM — Resolved Mar 1, 08:48 AM

SquareのPayPay QR 支払いの障害

3 updates
resolvedMar 1, 08:48 AM
identifiedMar 1, 05:29 AM
investigatingMar 1, 04:26 AM

January 2025(2 incidents)

minorresolvedJan 27, 06:58 PM — Resolved Jan 27, 08:07 PM

Loyalty Disruption

4 updates
resolvedJan 27, 08:07 PM
monitoringJan 27, 07:27 PM
investigatingJan 27, 07:10 PM
investigatingJan 27, 06:58 PM
minorresolvedJan 13, 09:19 PM — Resolved Jan 13, 09:44 PM

Multiple Services Disruption

2 updates
resolvedJan 13, 09:44 PM
investigatingJan 13, 09:19 PM

December 2024(1 incident)

minorresolvedDec 13, 11:08 AM — Resolved Dec 14, 01:45 AM

Square Loans Disruption

3 updates
resolvedDec 14, 01:45 AM
investigatingDec 13, 11:26 PM
investigatingDec 13, 11:08 AM

November 2024(2 incidents)

minorresolvedNov 12, 11:10 PM — Resolved Nov 13, 12:36 AM

Dashboard Disruption

5 updates
resolvedNov 13, 12:36 AM
monitoringNov 12, 11:36 PM
investigatingNov 12, 11:24 PM
investigatingNov 12, 11:21 PM
investigatingNov 12, 11:10 PM
minorresolvedNov 11, 06:26 PM — Resolved Nov 11, 06:55 PM

Multiple Services Disruption

6 updates
resolvedNov 11, 06:55 PM
monitoringNov 11, 06:49 PM
investigatingNov 11, 06:37 PM
investigatingNov 11, 06:33 PM
investigatingNov 11, 06:29 PM
investigatingNov 11, 06:26 PM

October 2024(1 incident)

minorresolvedOct 25, 11:39 PM — Resolved Oct 26, 01:55 AM

Transfers Disruption

2 updates
resolvedOct 26, 01:55 AM
investigatingOct 25, 11:39 PM

August 2024(1 incident)

minorresolvedAug 1, 04:37 PM — Resolved Aug 2, 02:52 PM

Messaging Support Disruption

10 updates
resolvedAug 2, 02:52 PM
monitoringAug 2, 01:01 AM
monitoringAug 1, 09:53 PM
monitoringAug 1, 07:50 PM
monitoringAug 1, 06:28 PM
investigatingAug 1, 06:02 PM
investigatingAug 1, 05:19 PM
investigatingAug 1, 05:00 PM
investigatingAug 1, 04:43 PM
investigatingAug 1, 04:37 PM

July 2024(1 incident)

minorresolvedJul 24, 05:08 PM — Resolved Jul 24, 06:07 PM

Multiple Services Disruption

5 updates
resolvedJul 24, 06:07 PM
monitoringJul 24, 05:28 PM
monitoringJul 24, 05:24 PM
investigatingJul 24, 05:16 PM
investigatingJul 24, 05:08 PM

June 2024(1 incident)

minorresolvedJun 25, 06:38 PM — Resolved Jun 25, 08:26 PM

Transfers Disruption

4 updates
resolvedJun 25, 08:26 PM
investigatingJun 25, 07:33 PM
investigatingJun 25, 07:02 PM
investigatingJun 25, 06:38 PM

March 2024(4 incidents)

minorresolvedMar 28, 05:25 AM — Resolved Apr 2, 06:08 AM

Phone Support and Transfers: Easter Public Holidays

3 updates
resolvedApr 2, 06:08 AM
identifiedApr 1, 09:52 PM
identifiedMar 28, 05:25 AM
minorresolvedMar 15, 05:10 PM — Resolved Mar 15, 06:45 PM

Multiple Services Disruption

3 updates
resolvedMar 15, 06:45 PM
investigatingMar 15, 05:28 PM
investigatingMar 15, 05:10 PM
minorresolvedMar 14, 08:59 PM — Resolved Mar 14, 08:40 PM

Multiple Service Disruption

2 updates
resolvedMar 14, 09:29 PM
monitoringMar 14, 08:59 PM
minorresolvedMar 12, 10:48 PM — Resolved Mar 12, 10:52 PM

Point of Sale Disruption

2 updates
resolvedMar 12, 10:52 PM
investigatingMar 12, 10:48 PM

January 2024(1 incident)

minorresolvedJan 27, 10:36 PM — Resolved Jan 8, 01:59 PM

Invoices Disruption

3 updates
resolvedJan 27, 10:37 PM
identifiedJan 27, 10:36 PM
investigatingJan 27, 10:36 PM