Is Shopify Down?
Real-time status monitoring
Response Time (24h)
Recent Incidents
Some POS-only staff accounts are being marked as inactive
Jan 14, 06:36 PM
We will continue to update you on the rollout of the fix as we receive new information.
Shop Pay unavailable
Jun 24, 10:57 PM — Resolved Jun 24, 11:30 PM
This incident has been resolved.
Some POS transactions are not completing on iOS devices Actions
Jun 24, 05:46 PM — Resolved Jun 24, 08:52 PM
Between 16:31 UTC and 19:48 UTC, we experienced an issue due to which some POS transactions could not be completed as expected. A fix was implemented at 17:44 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed. Merchants still experiencing issues can try disconnecting, forgetting, and reconnecting their card readers to resolve errors.
Some Merchants are experiencing issues accessing Storefronts and Shopify Admins
Mar 13, 03:24 PM — Resolved Mar 13, 04:05 PM
This incident has been resolved.
Some merchants are encountering errors within their admin
Oct 25, 03:50 PM — Resolved Oct 25, 06:31 PM
This incident has been resolved.
Shopify Down? Try These Steps
- Check the official Shopify status page for announcements
- Try refreshing your browser or clearing cache
- Check your internet connection
- Try accessing from a different network or VPN
- Check social media for reports from other users
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