Is DigitalOcean Down?
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Response Time (24h)
Recent Incidents
Account access and Payment
Jan 15, 07:16 AM — Resolved Jan 15, 09:18 AM
Our Engineering team has resolved the issue with payments failure using PayNow. Users should not see any issues with making payments via PayNow and logging into the accounts on our platform. Services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
App Platform Static Websites in NYC3 Region
Dec 18, 07:25 PM — Resolved Dec 18, 10:34 PM
Our Engineering has confirmed resolution of the issue. Users should no longer experience errors with attempting to deploy new static sites in NYC3 on App Platform. If you experience any further problems or have any questions, please open a support ticket within your account.
API and Cloud Requests
Dec 18, 06:46 PM — Resolved Dec 18, 09:34 PM
Our Engineering team has confirmed full resolution of the issue. Users should no longer experience errors when making requests to the Cloud Control Panel or API. If you experience any further problems or have any questions, please open a support ticket within your account.
Spaces Access Keys and DigitalOcean Container Registry
Dec 15, 04:19 PM — Resolved Dec 15, 04:19 PM
From 08:28 to 13:03 UTC, Our Engineering team observed an issue with Spaces Access keys for DOCR in AMS3 region. During this time, users encountered an error with "403 (InvalidAccessKeyId): The access key ID you provided does not exist in our records" while accessing spaces keys. Our team has fully resolved the issues as of 13:03 UTC. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. We apologize for any inconvenience caused.
Recovery Console Accessibility
Dec 10, 08:33 PM — Resolved Dec 11, 12:00 AM
From 18:57 UTC to 22:05 UTC, customers may have experienced issues accessing the Recovery Console due to a service interruption. During this time, Droplet functionality remained unaffected, and customers were still able to use the Recovery ISO option via SSH. Our Engineering team has confirmed that the issue is now fully resolved, and Recovery Console access has been fully restored and is operating normally. If you continue to experience any difficulties, please open a ticket with our Support team. We apologize for the inconvenience caused.
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