C

Clerk Outage History

Past incidents and downtime events

Complete history of Clerk outages, incidents, and service disruptions. Showing 25 most recent incidents.

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December 2025(4 incidents)

minorresolvedDec 19, 11:12 AM — Resolved Dec 19, 11:46 AM

Elevated sign-in errors

4 updates
resolvedDec 19, 11:46 AM
monitoringDec 19, 11:36 AM
identifiedDec 19, 11:24 AM
identifiedDec 19, 11:12 AM
majorresolvedDec 11, 02:57 PM — Resolved Dec 11, 02:50 PM

Organization memberships in Backend APIs and dashboard affected

3 updates
resolvedDec 11, 02:57 PM
monitoringDec 11, 02:57 PM
identifiedDec 11, 02:57 PM
criticalresolvedDec 5, 09:01 AM — Resolved Dec 5, 09:26 AM

Service issues

3 updates
resolvedDec 5, 09:26 AM
monitoringDec 5, 09:13 AM
investigatingDec 5, 09:01 AM
minorresolvedDec 2, 03:28 PM — Resolved Dec 2, 03:51 PM

Go Live is degraded due to SSL issuance delays

3 updates
resolvedDec 2, 03:51 PM
identifiedDec 2, 03:30 PM
investigatingDec 2, 03:28 PM

November 2025(2 incidents)

majorresolvedNov 24, 12:00 PM — Resolved Nov 24, 11:45 AM

Elevated latency and errors on authentication

3 updates
resolvedNov 24, 12:00 PM
monitoringNov 24, 12:00 PM
investigatingNov 24, 12:00 PM
majorresolvedNov 18, 11:53 AM — Resolved Nov 18, 03:56 PM

Failures in CAPTCHA resolution, M2M authentication and Production Deployments

8 updates
resolvedNov 18, 03:56 PM
monitoringNov 18, 03:25 PM
identifiedNov 18, 01:26 PM
identifiedNov 18, 01:12 PM
identifiedNov 18, 12:56 PM
monitoringNov 18, 12:20 PM
investigatingNov 18, 12:03 PM
investigatingNov 18, 11:53 AM

October 2025(3 incidents)

criticalresolvedOct 31, 07:14 AM — Resolved Oct 31, 08:41 AM

Issues deploying to production

3 updates
resolvedOct 31, 08:41 AM
monitoringOct 31, 07:57 AM
investigatingOct 31, 07:14 AM
criticalresolvedOct 20, 08:03 AM — Resolved Oct 20, 02:07 PM

Clerk Dashboard is down

3 updates
resolvedOct 20, 02:07 PM
monitoringOct 20, 08:23 AM
identifiedOct 20, 08:03 AM
minorresolvedOct 11, 06:48 PM — Resolved Oct 11, 06:50 AM

Sign in failures impacting a subset of applications

2 updates
resolvedOct 11, 06:48 PM
identifiedOct 11, 06:48 PM

September 2025(5 incidents)

majorresolvedSep 29, 07:55 AM — Resolved Sep 29, 12:43 PM

Database connectivity issues

2 updates
resolvedSep 29, 12:43 PM
investigatingSep 29, 07:55 AM
minorresolvedSep 29, 04:20 AM — Resolved Sep 29, 04:53 AM

Issues deploying to production

3 updates
resolvedSep 29, 04:53 AM
monitoringSep 29, 04:37 AM
monitoringSep 29, 04:20 AM
majorresolvedSep 15, 01:31 PM — Resolved Sep 16, 12:20 AM

Performance Degradation

9 updates
resolvedSep 19, 12:55 AM
monitoringSep 17, 10:12 AM
monitoringSep 17, 07:52 AM
monitoringSep 16, 08:55 AM
monitoringSep 16, 07:04 AM
resolvedSep 16, 12:20 AM
monitoringSep 15, 03:58 PM
investigatingSep 15, 01:59 PM
investigatingSep 15, 01:31 PM
majorresolvedSep 14, 05:31 PM — Resolved Sep 15, 11:56 AM

Issues deploying to production

3 updates
resolvedSep 15, 11:56 AM
monitoringSep 14, 09:13 PM
identifiedSep 14, 05:31 PM
majorresolvedSep 12, 06:48 PM — Resolved Sep 12, 10:59 PM

Issues deploying to production

3 updates
resolvedSep 12, 10:59 PM
monitoringSep 12, 07:32 PM
identifiedSep 12, 06:48 PM

August 2025(5 incidents)

majorresolvedAug 28, 03:07 PM — Resolved Aug 28, 03:55 PM

Elevated API errors

8 updates
resolvedAug 28, 11:26 PM
monitoringAug 28, 10:04 PM
monitoringAug 28, 08:18 PM
monitoringAug 28, 05:31 PM
investigatingAug 28, 05:10 PM
resolvedAug 28, 03:55 PM
monitoringAug 28, 03:13 PM
investigatingAug 28, 03:07 PM
majorresolvedAug 21, 06:07 PM — Resolved Aug 21, 09:07 PM

Increased number of intermittent API errors

4 updates
resolvedAug 21, 09:07 PM
monitoringAug 21, 07:21 PM
investigatingAug 21, 06:12 PM
investigatingAug 21, 06:07 PM
majorresolvedAug 20, 08:40 PM — Resolved Aug 20, 08:41 PM

Failures to login in Clerk Dashboard

2 updates
resolvedAug 20, 08:41 PM
investigatingAug 20, 08:40 PM
majorresolvedAug 15, 06:45 PM — Resolved Aug 14, 09:21 PM

Phone number verifications on sign-in are not working

3 updates
resolvedAug 15, 06:45 PM
identifiedAug 15, 06:45 PM
investigatingAug 15, 06:45 PM
minorresolvedAug 6, 04:13 AM — Resolved Aug 6, 05:00 AM

Elevated latency for some services

4 updates
resolvedAug 6, 05:00 AM
monitoringAug 6, 04:29 AM
investigatingAug 6, 04:27 AM
investigatingAug 6, 04:13 AM

July 2025(3 incidents)

majorresolvedJul 30, 07:32 AM — Resolved Jul 30, 02:40 PM

Issues provisioning new domain names

3 updates
resolvedJul 30, 03:02 PM
monitoringJul 30, 01:52 PM
identifiedJul 30, 07:32 AM
majorresolvedJul 22, 11:01 AM — Resolved Jul 22, 04:12 PM

Email deliverability issues for development instances

3 updates
resolvedJul 22, 04:12 PM
identifiedJul 22, 12:40 PM
investigatingJul 22, 11:01 AM
minorresolvedJul 20, 02:40 PM — Resolved Jul 20, 06:18 PM

Elevated latency

6 updates
resolvedJul 20, 06:18 PM
monitoringJul 20, 06:09 PM
investigatingJul 20, 05:38 PM
investigatingJul 20, 04:06 PM
investigatingJul 20, 02:50 PM
investigatingJul 20, 02:40 PM

June 2025(3 incidents)

minorresolvedJun 30, 09:35 PM — Resolved Jun 30, 09:42 PM

Degraded perfomance on BAPI

2 updates
resolvedJun 30, 09:42 PM
identifiedJun 30, 09:35 PM
criticalresolvedJun 27, 01:40 PM — Resolved Mar 6, 02:02 PM

Clerk Dashboard is down

2 updates
resolvedJun 27, 01:40 PM
identifiedJun 27, 01:40 PM
minorresolvedJun 27, 01:42 PM — Resolved Feb 28, 09:25 PM

Increased token expiration errors

2 updates
resolvedJun 27, 01:42 PM
identifiedJun 27, 01:42 PM